November 2023 by Michael Hart
Very helpful and knowledgeable. Will always reuse where possible.
September 2023 by Michael Rundle
If you want quality hi-fi this is the only place to go. It's been there for a long, long time which proves there's always a place for quality. It does however come at a price after all you do only get what you pay for
September 2023 by Autocars Limited
What can I say, I have been dealing with Fanthorpes for over 25 years, and the knowledge and service just gets better and better. Just had a home fitting of some equipment, Steve was exceptional and Dave and the whole team are extremely knowledgable. If you want a great experience, use these guys. The best in the business.
August 2023 by Frank Richards
I bought over the phone, but Marc was able to answer all my questions & kept me in the loop. Steve hand delivered them 3+ hrs away, and was also very nice & extremely knowledgeable.Excellent service, would go back if I needed anything else. Thanks.
July 2023 by Michael Buchan
I treated myself to a pair of speakers, dealing with Fanshaws was an excellent experience and can recommend them. I will no doubt be contacting them again when I do further upgrades!
June 2023 by Paul Fletcher
Have not visited the shop. Will visit over the summer, as I wish to buy the luxman 590axii
April 2023 by olanzipMK2
Purchased from Fanthorpes number of times. Their trade in deals are fairly reasonable. Staff are efficient and pleasant, still haven't experienced a rude one.Keep up the good work guys!!
February 2023 by Raymond Fee
About a month ago, called in to buy new cables for speakers but was given excellent advice on how to fix existing cables. My old Denon unit now works perfectly! Thank you,
February 2023 by Vas Nittis
I would like to thank Fanthorpes (and Roksan) for the resolution to my complete satisfaction of a very tricky situation. Fanthorpes?s commitment to customer care is second to none and they should be in everyone?s first port of call for HiFi equipment. Highly recommended.
February 2023 by Neil Thurston
Fantastic independent hifi dealer. Super helpful, part exchange available. Buy with confidence.
December 2022 by Chris D
I say enough about the excellent service from Marc and Steve. They travelled across the country to demo some equipment staying over to set it up and patiently allowing me to listen thoroughly before making up my mind. The whole experience was a pleasure and I will be making further purchases using their impeccable service.Thanks again guys.
November 2022 by C Sheardown
Helpful retailer none near Newcastle upon Tyne that stock exposure amps
November 2022 by Cliff Sheardown
Helpful retailer none near Newcastle upon Tyne that stock exposure amps
October 2022 by Chris Speed
I first used Fanthorpes about 3 years ago when I wanted to change my CD player. I spoke to Marc via phone. Since then I bought a pair of PMC speakers. These were delivered to me & set up by Steve (who really knows his stuff). Just very recently I bought new pre & power amps. Again, spoke to Marc. He is very knowledgeable & professional. Again Steve drove many miles to my house & spent several hours setting up the new amps. Unlike some companies who lose interest after they have got their money, Fanthorpes are only happy if their customer is completely satisfied with their purchase. I am extremely happy with the outstanding service given by Fanthorpes & delighted with the hi-fi I purchased. I will not use anyone else. Simply a superb hi end dealer with outstanding service.
October 2022 by EN GI
I confidently recommend Fanthorpes HiFi for the purchase of audio gear. Every audiophile knows that we are looking for something in the sound and our systems that we have imagined in our brains and try to find in the hardware. It takes a tremendous amount of patience, experience and diligence on the part of sellers to meet our needs.In my case I have been in contact with Marc, Andy and Matty, each of them have done more than I could have expected and than I had previously encountered in other stores. I had a complicated delivery and they provided secure packaging for the speakers.I had never been in the store, everything was discussed over the phone and by email, yet the speakers arrived in excellent condition, exactly as described and matched my system perfectly.Highly recommend!
