March 2024 by John Keelty
Nice coffee ?
March 2024 by Simon Ward
Great coffee. Would have got 5* but they often run out of croissants in the morning.
March 2024 by ash_ghost
Very nice Costa, if not the best around that area, served particularly quickly, and it felt like an all-around tidy clean costa.
March 2024 by Sally Sanchez (HATS)
The drinks are amazing here of course, like all costa shops. Lattes with oatmilk are wonderful. The staff even gave me a spoon to stir my drink with. Its a nice place to sit in and get to know someone in on a date or meeting a friend and having a conversation. Its relaxing. But there's only two toilets so if there are more people in there's usually a queue and people are impatient. Its also a great location, right in the city center.Dietary restrictions: There are vegan options. Tell the staff and they're usually very helpful. It helps to say specifically what you want rather than say like 'vegan' though to avoid confusion of what that actually means.
February 2024 by Norah Britton
Enjoyed a catch up with
February 2024 by Amanda Tremlett Dunn
Lovely, open atmosphere. Hot chocolate is always great. Service was a bit slower than usual.
February 2024 by Chloe Windley
Just come in for a tea and cookie with a friend, the two men behind the till where brilliant fantastic customer service such an asset to your team! Cannot fault!
February 2024 by Mike Ware
Lovely staff great coffee was busy when we went in but still a great experience.
February 2024 by D ?DiZyD? Gregory
A lovely Costa to visit. Seating is nicely spaced out, so you don't have to speak up when talking. Staff are friendly and being in the town centre and busy, service is pretty fast.1 lost star for overpriced food.
February 2024 by Andy
If you want a standard coffee/cappuccino/tea forget this place. The over complicated menu of drinks seem to baffle some of the staff which then takes them an absolute age to make. If the place is busy (6 or 7+ in the queue) you could easily be waiting 15+ minutes. If you end up with an inexperienced member of staff, god help you.
December 2023 by TDSlayer98
Waited almost 30 minutes for 2 drinks because they had lost our receipt, failed to read the order and gave me cream when I asked for none. The waiter asked if something was wrong while I was waiting, when I explained, he said I 'should have told him' but I shouldn't have to. Did give us extra chocolate though.
December 2023 by Robyn Grantham
One of my favourite Costas. Lovely staff who are always really welcoming and open a little later than the others in Hull City Centre.
December 2023 by Becky Pitts
One of my favourite Costas! Staff are always very friendly, and the cafe always has a very welcoming atmosphere.Vegetarian options: Plenty of unique options that taste really good!
October 2023 by Kay GK
We usually frequent this outlet during teatime.I have always observed one of the staff members, Dan. He will always have an unpleasant face whenever there are customers. He is very reluctant and impatient. Lately I realised that this personality of his is only displayed to non-English people. He would be extremely chatty and pleasant with an English customer and becomes sulky when it is a non- English person (Asian, Black etc) In fact personally I would be afraid to enquire further because he looks like he is about to give you a scolding. A big coffee outlet chain like Costa Coffee needs to be more attentive about this and provide staff with training.Most of the staff at this outlet aren?t happy to see customers anyway except one or two smiley faces which are on rather rare occasions.
September 2023 by Jim Bake
It took 25 minutes from joining the queue to being sat down with our order.10 of those minutes were taken up waiting for just eat orders to be done which were ordered after ours.The girl brought the orders to the only barrista on duty when he was just about to do our order. Apparently just eat orders take priority over the orders of those in the shop he told the girl who brought the just eat orders to him. This is ridiculous just eat should take their turn in the queue like everyone else. Poor organisation to say the least
