“I was served by one of the most informed advisors, Paul who was so patient as i was with my very needy one year old twins. All of the staff were so accommodating and incredibly helpful providing really detailed information tailored to my specific circumstances. I would definitely request to be served by Paul in future as he was really knowledgeable and so helpful.”
“This is5 star because the branch in Hull are excellent. They are helpful and lovely people. Also the society seems to be very customer oriented and a lot less grasping than other banking establishment I deal with.”
“I have a Mortgage with Leeds building society and today decided to make an overpayment.On the phone I was speaking to Arron Stuart who was absolutely incredible and walked me through the process and explained what happens after I make an over payment. He took payment over the phone which was quick and simple. Arron even answered some questions I had about when my mortgage fixed term ends! Incredible customer service he's a credit to the company.”