August 2025 by Mac
Never answer the phone shocking service
August 2025 by Leighann Hockney
This used to be a good chemist but it?s gone down hill! It?s dirty and takes ages to get your prescription in the shop. Also the text service is equally as ridiculous, you get a text to say they have received the prescription then it could be 2 to 3 weeks before the text says it?s ready!! Used to be a week.
August 2025 by Mark Griffiths
The staff are always so friendly and they took the time to explain everything clearly answering all my questions.
August 2025 by Karan Collins
I have never been so disgusted with a chemist in my life. My husband came in today 11th August to get my medication that was supposed to be urgent from the drs surgery on Friday 8th August for Thrush. I was to ill to pick it up Saturday morning BUT it didn't matter as it wasn't even ready today. How is it that my dr assured me that electronic prescriptions are instantaneous???? My husband has stood in a queue toay for over 30mins along with a crowded shop waiting to speak to someone about my prescription. Finally after 40mins he got my ONE TABLET.
This isnt the first incident it has happened on lots of occasions, prescriptions never ready even though they have had them days. Standing in massive queues for ages along with poor people who don't want scripts, who just need to buy something.
It's a joke, this morning my husband went for the prescription but they didn't even have a pharmacist to dispense it. So that is why he had to come back. Whenever you come in the staff are always in the back. WHY cant just one of them serve the poor people who don't need scripts.
Plus, if you need to enquire about your prescription, you have no chance as no one answers the phone.
July 2025 by brian holmes
Slow, lack of seating for the elderly or infirmary, just felt third rate for a big company like this, won't use again.
June 2025 by Wayne Wilson
What a joke pharmacy always saying my prescription is too early even though it's predated they are a pharmacy not a doctor and shouldn't tell you when it's due even when it is they never answer phone call how do I make a formal complaint about the staff
May 2025 by Chloe Pickering
Every week I come to the chemist for my mums prescription and every 3-4 weeks I get painkillers for my mum. Recently the manager has been refusing to serve me, Ive been calling up to ask why and nobody answers the phone.
May 2025 by Andy Nick
Worst service and customer care skills
Wait 8 days for a prescription, they then can?t find it when it was promised to be ready .. wait to reissue but pharmacist busy with a patient with no timescale to when they can check your prescription ??
Doesn?t serve any stars
February 2024 by Mohammed pabel miah
Best chemist in hull and the staff are so help full
February 2024 by ImMulti
It's bloody ridiculous how often this place keeps their phone turned OFF, 3 days in a row now they have the phone turned off absolutely ridiculous. they're lucky I haven't sued for keeping my medication hostage for WEEKS at a time when im supposed to have it WEEKLYIf you can avoid using this place do whatever it takes, especially if you have medication that keeps you alive this place WILL kill you by refusing to give you your meds. And they'll probably laugh at you on your deathbed whilst they're at it, because apparently being a chemist means you can pick and choose who gets their meds
January 2024 by Steve Guest
Good prices easy help. Service thankyou
January 2024 by Brian Marrow
Always a busy chemist staff always polite. The only bad thing is Doctors give them the wrong prescription so you so you after to go back
January 2024 by Dean Robinson
Very nice staff not much stock always busy with shop lifters ?
January 2024 by Hilary Dale
Excellent service had our Flu jab ay boots lovely lady frendly and helpful explained everything 1st class service Boots Endike Lane Hull thank you x
January 2024 by Julie Marwood
Sometimes it takes up to 10 days for prescriptions and getting through on the phone can be a nightmare. They're all very friendly.
