November 2023 by polly brooke
Fantastic quality beds great price! after been let down by poor quality beds from carpet right we chose to use bensons and would order from them again and the delivery drivers was very helpful too highly recommend
November 2023 by alan coates
price ok manager ok, helpful etc'.not put under any pressure by the manager / salesperson.
November 2023 by Julie&Paul Smith
Really good communication delivered on time without any issues by two very friendly and cheerful delivery guys. Can?t ask for more.
October 2023 by Emily Bawn
Went to buy a mattress for myself for the first time ever today and as luck would have it I was aided by the lovely Maureen and Mike. Maureen was incredibly helpful today providing information on multiple different mattresses and advising what would suit me and we even had a laugh and great chat. A wonderful atmosphere. Mike was our technical saviour when things got complicated and despite our hiccup with Klarna at first after choosing a mattress, we got there in the end! They were both very supportive throughout and an absolute delight. I would definitely recommend them both, they know what they?re talking about! So, a huge thank you, Maureen and Mike, you?ve made my day and I hope I?ve made yours! I?ll definitely be back and hope to see you again ??
October 2023 by Stuart Jones
Very helpful and knowledgeable sales team. We chose a stock clearance mattress which was delivered within 3 days. Great service
October 2023 by Mathew Stephenson
excellent service, friendly and helpful, listened to our needs and provided a solution. Very happy.
October 2023 by John Boyes
Can?t recommend Bensons highly enough. Staff and delivery team are very knowledgeable and friendly
August 2023 by Sarah Wild
St andrews quay retail park Hull. Staff are very knowledgeable, friendly, polite and most importantly don't follow you around pressuring you to get a sale. The shop was very clean and staff well presented.
June 2023 by Hannah Watson
Overall satisfied with customer service from beginning to end.Not satisfied with the delivery as they came in a lorry but couldn?t get parked as I live in a busy road, then I had to wait a further two weeks for the bed to come In a smaller van, surly this is a question that customers should be asked prior to delivery in the first place to avoid delays.When the delivery arrived the headboard was damaged so I have organised a replacement but was told 10 working days without a specific date which I think is not ok as I shouldn?t have to wait even longer for my bed to arrive in one piece let alone not being given a date as I do have a busy schedule and I shouldn?t have to change anything for something that isn?t my fault. I was not offered anything in terms of compensation which I am dissatisfied with.
June 2023 by julie mansell
Good range of mattresses, helpful, friendly staff. Delivery was just over a month but the del team where really respectful of property and took my mattress upstairs for me.
May 2023 by Wendy Dixon
Great service and excellent staff, very welcoming but not pushy like some furniture stores ?
April 2023 by Suzan MacGregor
Fabulous experience especially when spending such a large amount of money. Excellent staff in Hull store knowledgeable and very kind from shop to delivery fab service.
April 2023 by Debbie Grayson
Staff were very friendly and helpful, store was very easy to navigate around and there was plenty of options in store
April 2023 by Graham Holmes
Great service, no pushy salesman, very knowledgeable and helpful when choosing the right product for our needs
April 2023 by amy tinley
My new bed was delayed and furniture was delayed even further than expected but was not informed by benson !! When my new bed was rescheduled I found out I had to assemble the new bed my self (super king tv ) finally got delivered and the bed was mouldy benson advised we can send you a new headboard !! I have paid 6k for a bed and mattress no care given what so ever shocking company !!!
