June 2023 by Gill Smith
If I could give them no stars I would. My son wants to change his surname back to his birth name. We have done all that the .Gov website told us to do and Barclays own site tells us to do. They will not accept the paperwork. They want a driving licence.....my son is blind, he can't have one. They want a passport, my son is on benefits and can't afford one. They want him to have a notorised deed and again, costs money. We have a deed signed by people who have known hi for over 10 years, but we were told if we get a certificate off the Internet from someone who has never met him they will accept that !!!! Barclays you are not disabled friendly.
January 2023 by Kousai Almasalmeh
if the staff could be a little more kind
January 2023 by Christopher Lehmann
Been a customer for 38 years. Haven't been able to get onto my online account in months thanks to that ridiculous PINsentry machine. Been trying last few days to get the app but my application keeps getting knocked back with no explanation as to what's wrong.By comparison I opened the Co-op Bank app in 8 minutes having been a customer for 1 dayIronically I went to my local branch an hour ago to withdraw my funds and close the account...only to find the branch was long gone.Now have to get to Hull just to shut the account once and for all. Used to be such a good bank up to around 2007. Been in decline ever since
November 2022 by Tracey Ozdemir
Staff not very friendly, both seemed miserable and just wanted to go home. Did not get the situation sorted with my online banking. And not really helpful with the other questions I was asking. The girl found something amusing on the laptop and seemed more interested when her friends arrived. As for the young man, I think he needs to learn how to smile and offer more practical help. I have been a customer for many years but now I think it is time for a change
November 2022 by Richard Brown
Always had excellent service here. Staff are fabulous and always helpful. Thank you.
September 2022 by Kousai Almsalmeh
if the staff could be a little more kind
August 2022 by Trevor Nixon
Trying to speak to a human is impossible
August 2022 by daniel rowe
Extremely friendly staff. Always a pleasant experience every time I go in
July 2022 by Rebecca Irvine (Becks)
Thank you for providing an excellent service, very lovely staff at this branch who respect people from all backgrounds regardless. Sadly I had to change banks as the staff at Beverley Barclays do not respect disabled people like myself chatting to their friends and staff while I'm waiting 15 minutes to be served. What should of took me 2 minutes at Hull to deposit money at Beverley it took me 20 minutes as the staff can't be bothered to do their job accurately and professionally at the Beverley Branch.
January 2022 by Richard Reeves
Waiting to put money in to my account to be told to go learn how to do it my self very arrogantly because they won't take my money over the counter.Would of been nice if she offered to show how the machine works.Any way much nicer staff down the street at natwest
December 2021 by Rebecca Irvine
Thank you for providing an excellent service, very lovely staff at this branch who respect people from all backgrounds regardless. Sadly I had to change banks as the staff at Beverley Barclays do not respect disabled people like myself chatting to their friends and staff while I'm waiting 15 minutes to be served. What should of took me 2 minutes at Hull to deposit money at Beverley it took me 20 minutes as the staff can't be bothered to do their job accurately and professionally at the Beverley Branch.
July 2021 by Ramadhan Muhammad Naufal
was trying to open international student account, unfortunately i can't open my account due to lack proof of uk term address.well, at least, the staff was trying back then.
July 2021 by alex chris
the staff at the door didn?t want to help at all while i was explaining what i need she turned her back to me and walk away
July 2021 by Nora Hannessy
Very professional and helpful great service
July 2021 by Bahman the barber
- Tony is the person that I want to give 5 stars very helpful and full of patient one of the best members staff' good people working here.
