January 2024 by Pamela Fleming
Lovely place. Nice and clea . Table service tooFood was lovely.
November 2023 by kay sloane
Ordered 2 X bangers and mash and kids chicken nuggets and chips, had to sit at mucky table even though there were hardly any customers, 1 X bangers n mash and nuggets came out, 2 tiny burnt on the outside cold pink sausage on the inside and a dollop of cold smash and kids nuggets came out but no sign of the second bangers and mash, waited a few minutes then approached staff who quickly went to the back, came back admitted it had been missed of the order, 10 minutes later 2 more burnt on the outside cold on the inside sausage with a desert spoon of cold smash appeared, me n mum just burst out laughing, felt like I was in a Victoria wood sketch.... Come on how hard is it to wipe a table and serve decent bangers and mash at the same time, when you have one other family in the cafe you are hardly rushed off your feet, minimum effort but very pleasant staff none the less, wont visit again.... Was gobsmacked £40 for cold burnt food at a mucky table and all didn't eat at the same time.... My daughter enjoyed her nuggets though to be fair.
October 2023 by Caroline Armitage
Stopped for a coffee ordered large Americanos good value for money and quality coffee sat outside as we had the dog with us, not dog friendly inside but a small canopy that has a few tables underneath if it's raining.
October 2023 by Susan Hodkinson
Called today and our first two choices from menu were unavailable so settled for 2 warm sausage rolls and 2 teas. The sausage rolls were blasted in microwave and were too hot to handle, (no cutlery/napkins provided) and the pastry was very limp. We were given the minutist amount of milk with the tea and charged £10.90 for the privilege. Obviously will not be returning.
August 2023 by Ian Riley
Had the full English yesterday and it was very nice. Good sized helping and although the mushrooms were not as cooked as you might usually expect, they were actually very tasty, I think I actually preferred them a little firmer. Service was good but the place does smell a bit greasy and could probably do with better extraction.
May 2023 by sarah s
I have aways enjoyed it here but my late visit was apparently not tne normal I have thought for a few weeks to post or not . When I went there was two younger ladies on serveomg I feel that something had happened due to coumaction between them both ways was very basic and only what needed to He said in a blunt and rude way . I had to keep reminding one of them my orders as I had to pay separately. But she was saying you can?t do that have to pay in one go. Asked for Luke warm drinks for a reason but was asked why would you want a hot drink Luke warn I had to explain y a few times. This experience has put me off visiting the cafe there there are a few more coffee options at Hornsea Freeport
April 2023 by Jon Styles
Staff friendly and don't rush you. Nice place and very clean. The drink was really, really good. Have eaten here on a previous visit, and that was good too.Parking: There is plenty free parking at the freeport shopping centre site. Just have to walk through shops to the cafe, but it is quite central in the shops.Wheelchair accessibility: Ramped entrence which is almost flat. It is fairly spacious, so you can get around, and you can move tables slightly if needed depending on where you choose to sit.
March 2023 by ???? ???
Arabica coffee is 100 percent. I adore it very much, but their service in responding to messages is bad service through the website. Please amend this situation because it is disgusting to customers. Thank youDietary restrictions: I did not eat inside the restaurant
January 2023 by Tracey
Service was abysmal. Waited 30 minutes for 3 cups of coffee. When I asked how much longer I would have to wait it was met with a shrug of the shoulders and no comment. Would have been more patient if there were more than 6 customers!
November 2022 by Derrick Brown
Appealing service trying to buy coffee online3 weeks ago I placed my order, it hasn?t turned upNo phone calls, no replies on their websiteNo replies on their Facebook pageI have had to ask PayPal to get me a refundI used to buy regular from them, over £100 each timeThey have lost a loyal customer of several years
November 2022 by Getaway820268
I ordered ground coffee on their website It never turned up I called them I messaged them on their website I messaged them on Facebook I never got a reply to any of them I was a regular customer, I ordered ground coffee every month I spent £100 every time They have now lost a loyal customer
October 2022 by M&M
Absolutely terrible. Staff don't know what they are doing. Messed all our food orders up. Small guy serving had no idea what he was doing. Filthy tables, stinks of grease as soon as you Walk in....didn't even get the food right. Ordered baked potatoes, didn't get one of them because of small guy. Then second baked potato arrived with total wrong topping and mouldy cheese! Chicken nuggets for child were revolting. Cold chips. Waited 20 minutes for new potatoes to be cooked and still wrong toppings. The worst place ever. Don't bother Don't waste your money
October 2022 by Kai Smith
What a great place, popped in for coffee & cake. Excellent staff, and felt very welcoming. 100% coming back. Even bought myself some insta-coffee! Shame about the limited selection on hot-chocolate, but apart from that, brilliant!
October 2022 by Jollytri
Coffee was beautiful but staff lacking. Ordered 1 Cappuccino and 1 Americano, both decaff. Repeated my order three times before the girl understood. Also ordered one mince pie. We sat down and she brought the coffees. Agreeably cups were full but there was a saucer full of coffee which was put on the table. She didn't offer to bring a clean saucer or a napkin. She had to reminded about the mince pie. I used the napkin with the mince pie to mop up the spilt coffee. Such a shame because this is a lovely little business and we do enjoy the coffee. We will go again but others may be put off by lack of customer service. Sorry
August 2022 by Susan Moore
Went for a drink with my family and ordered a black coffee and two hot chocolates. After chasing up where the drinks were told there was only one person who could make the drinks.half an hour later the drinks came but we?re cold. Terrible service and dirty pots on a few tables which were left until someone moved them ( customers to another table so they could sit down) Definitely won?t be going back and won?t recommend this cafe to anybody.