January 2024 by Sonja Foreman
Very helpful informative visit for contact lens trial.
December 2023 by Tom Howe
Friendly and efficient, eyes were tested in no time at all and glasses were ready within a week. Would recommend ??
December 2023 by Bob 1956
Friendly efficient and very thorough staff, great service, thank you
December 2023 by Mo Gilchrist
The store is overcrowded with staff and I had phone calls and texts leading up to my appointment harassment but the optician was very good
October 2023 by P Stones
I?ve used this branch for my last 2 eye examinations. Last time, 2 years ago, was fine. No major issues, though I did sense a feeling of disappointment from the member of sales staff when I said I wasn?t looking to buy new glasses that day.This time, today, I have to say things have changed for the better. I was straight in with minimal fuss, all 4 staff members I spoke to were very polite and really professional. Joanne did my eye exam and she was absolutely top-notch. She explained everything she was doing and why, was thorough and made me feel completely at ease.At the end of the exam, my prescription having not changed, Joanne preemptively asked if I was satisfied with the glasses I have. I said I was and there was no attempt from the sales staff whatsoever to fit me up with a new pair. The clear decision of Specsavers, or at least this branch, to not use pushy sales techniques in order to pressure customers into buying glasses they may not particularly want, is so refreshing and takes the dread out of this type of experience. Well done, Specsavers Hessle! Joanne and the chap that took payment courteously provided a receipt, knowing I have some health insurance through work.I wouldn?t say I?ve ever had a negative experience at the optician?s but this was definitely the best. I will be back.
September 2023 by john higgins
Only been twice and can see me staying with them. Once for the test and once to pick up the glasses a week later. The next visit will be to buy some more. I was gobsmacked when I put the glasses on in the shop because after 7 years of being short sighted I didn't realise just how short sighted I went over time. I can now see clearly again and my eyes don't feel as gritty anymore, maybe because for 7 years I was trying hard to focus without realising causing some kind of irritation. I thought I had dry eyes with slight blurry vision and irritation and is why I went in the first place. The exam confirmed I'm pretty short sighted and could do with glasses for when I need clearer sight.Very helpful staff, welcoming and polite. Highly recommend. This place fixed my eyes and I can't be grateful enough for that.
September 2023 by David Watson
Excellent service professional courteous attentive and great after sales experience and service
August 2023 by Vicky Wilson
Very professional and great customer service.
August 2023 by Charlotte Cullen
I have been in to branch today and a lovely lady helped me with some issues with my contact lenses. She really did go above & beyond and I was very grateful. Many thanks
August 2023 by Maureen Cowham
Took my Mum, who has Alzheimer's Dementia, to have her eyes tested. Lyndon, the Optometrist who checked her eyes and also Cat and Jo, the ladies who dealt with her after the examination, were absolutely brilliant. They were so understanding of my Mum's condition. Thank you so much, Lyndon, Cat and Jo
August 2023 by Eileen Kersey
Had a new prescription from another optician for a few months. Not a massive change on prescription but enough and needed decent specs. Thanks Specsavers Hessle for prompt, professional and friendly service sorting this out for me
August 2023 by Bob Bird
Following cataract surgery, I have a beautiful pair of spectacles that provide me with excellent vision. I have nothing but gratitude for the professional, courteous and kind way the staff and in particular the optometrist treated me. Thank you.
August 2023 by Richard Hood
From being greeted at the door by a friendly and helpful team member, I was attended to quickly and professionally with any questions answered clearly. That has been my experience at Specsaver opticians in Hessle on every visit for the past 4 years.
August 2023 by Yvonne Kirman
Optician brilliant. All staff very good. Efficient and friendly. Glasses are very comfy. Happy customer.
July 2023 by Olivia Allan
Everyone who works here is so lovely and friendlyI read online it?s an extra £10 for the glaucoma and extra eye test so I signed up for that and in person they advised they don?t charge for it at this store as they think it?s so important everyone should have it! Super customers service!!
