September 2023 by adrian berrey
Nice and clean very friendly staff always call for a Costa coffee when going to our caravan.
July 2023 by 436glennw
Drive thru got order wrong 3 out of 5 times wanted plain cheese burger got plain burger complained and got crap answer
July 2023 by Jeffrey Kenny
Local Garage nice friendly staff
January 2023 by Dream596641
Always something missing from the order without fail. When delivered missing items, when visiting missing items,going through the drive through missing items. Needs to employ people that actually care and want to do their job well.Needs better supervision.
November 2022 by murphys reptiles
Nice staff and the deli food is nice. And a very good price for what you get . we've been going for breakfast and dinner nearly everyday for two months.
September 2022 by Nowt50
Waited 20 mins for completion of my drive thru order that never arrived at my car. Then went in and after complaining had to wait another 15 mins whilst they recooked it - because the original was just left on the shelf "because we couldn't find you". I was parked up in their car park, as requested. I had a child waiting for me, standing on their own 3 miles away in the town centre, in the rain. It was supposed to be a treat. Never again. Fast (not), tasty (not), hot (not) food. And I got one diet coke and what normal coke - with no signage to tell me which was which. Not impressed. Indifferent staff just a conveyor belt. It's not improved in all the years ...
September 2022 by tommee2
Visited with Grandaughter to have MacFlurries which were very clearly advertised as being on SALE! When ordering was told 'were not doing them' - No apology or explanation, then asked if there was any Ice Cream. Response was 'we aint doing them either' Customer Service was atrocious, staff very rude and very clearly badly trained.
June 2022 by Tony R
Very poor service first they didnt have half of our order then we had to wait nearly 20 mins (with very few parking spaces) only to get cold food this seems to be coming normal accross most Mcdonalds unless im just unlucky of your that busy close your drive through untill you can cope with fast food
June 2022 by JFrankmac
two 15 minute waits for basic breakfast menu at the drive through. Worst McDonalds I have ever been to, can't even wrap the food correctly.
May 2022 by Jeff H
I stopped by the other day and was served by Samantha who clearly needs to learn how to speak to people. I don't know if customer service exists where she comes from down south (you could tell by the accent) she was incredibly rude!! My meal was wrong but she insisted that it was me who was wrong I even had the receipt she is clearly incompetent and should not be working in the customer service industry. McDonald's must be really desperate if she was their best choice I will not be going back until they sort themselves out!! Its a shame as I love rather locally I'd rather use Selby or Thorne they are much better.
April 2022 by dtommo1971
Ordered a Big Tasty no bacon no Bbq sauce received a Big Tasy with Bacon( can't eat bacon for religious reasons) and BBQ sauce how difficult is it?? Then as leaving to take to my car they had forgotten the chips. Didn't realise the issue with my Big Tasty until i had hot home otherwise i would have taken it back.
January 2022 by peter509
Called in Saturday lunchtime, was really busy. After picking up order I sat down to eat and within minutes I was approached by a staff member and told I shouldn't be sat at that table as it was reserved for there delivery drivers. She then proceeded to lecture me and told me I must not sit there again. I glanced to see her name badge, however she informed me she wasn't wearing her badge so she couldn't be reported. I am a paying customer and will not be returning any time soon. Absolutely disgusting customer service.
January 2022 by Pavel Baskirov
Shell GO+ "not available at the moment"...
January 2022 by benfC3000VO
Went through drive through this evening, wasn?t busy when I pulled up but was ask to park up. After 20 minutes of no food, trying to flag down 2 members of staff, I got my son out of the van (which you couldn?t really miss as it?s big and I was sat with lights on). We went inside and was met by a member of staff who was very rude, they handed over our food with no apology. Was assured it was still warm as was sat under a heat lamp. I got my son strapped back into the van to then find it lukewarm at best! At this point I?d had enough and gave up and drove off to get food elsewhere. Shocking customer service!
November 2021 by Paul
Must agree with other reviews on here, some of the staff clearly don't have customer skills a couple of the female staff in particular when I came into ask why pump wasn't working & couldn't understand the tannoy message I was greeted by WHAT'S YOUR PROBLEM !really not the best greeting for a customer.
