December 2023 by David Rodgers
Amazing staff and world class service. Can't speak highly enough about Marshall Shoes, ordered a pair of women boots for our daughter-in-law on Wednesday evening 4pm for mail order delivery, arrived Friday morning. Price was amazing, much less than any other online retailer I could find, and being over £40 came with free postage. Service is second to non and being local to me I would rather Gove my business to a local retailer than one of the multi national shoe retailers knowing I would get the service. Boot exactly as described on website with the knowledge if they didn't fit then returns are easy and straight forward. Boots fit perfectly so will not be returning them for exchange/refund. I fully endorse this retailer and recommend them to anyone who is looking to buy footwear.
December 2023 by Joy Osman
Delighted with the shoes. Quality and speed of delivery impressive. Will shop at Marshall?s again.
December 2023 by peter brown
Helpful staff, great shoes what more could you want
November 2023 by Sandra Ashby
Lovely helpful staff, good customer service, thank you
October 2023 by Geoff Sykes
If want an exceptional choice of footwear, very helpful and friendly staff go no further this shop .
October 2023 by Fran Popplewell
Friendly, efficient service. A very wide selection of shoes boots and trainers
September 2023 by Anne Marie Twomey
Lovely people working , there they let you have a look around without asking if you need help which is what I like best
August 2023 by Richard Gilyead
Ordered walking shoes on Monday. Dispatched on Tuesday. Delivered free on Thursday. Great service and good sale price. Thank you.
July 2023 by Rob Howarth
The staff in this shop were so helpful when my elderly relative was unable to access the shop for a pair of shoes. He was unable to walk from the car to the shop and when I explained this to the assistant she grabbed a shoe horn and the pair of shoes and walked to the car with me. She tried the shoes on his feet which were swollen and as they fit him well we purchased the shoes which have been very comfortable since. The first drive through shoe shop in the UK. Thank you for being so helpful
July 2023 by Zeta Dean-Goodwin
Whilst I have not a problem in the past with this company I recently purchased a pair of shoes and found the backs of the shoes so ridged they took the skin off my heels. I tried to wear on another occasion for 2 hours and they did exactly the same thing. I rang and spoke to Mark who said he would ring me back which didn't happen. I contacted Marshalls later in the day and was told Mr. Marshal said nothing can be done.I have wore the shoes for 2 hours since purchasing and can not wear again. I wanted to make it known that customer service when you have a problem the is non existent. I have recommended to my sister & friends but I wont in the future. Please be aware if you want to complain about a faulty pair of shoes no one wants to know..
June 2023 by Gillian Hooper
I found this shop on holiday. The choice of footwear was amazing. Service was friendly and helpful. I bought a pair of shoes which I?m delighted with. Recommended.
June 2023 by Yvonne Coupland
Very helpful and they know their shoes.
March 2023 by Susan Hall
Could not do enough for us, two new pairs of walking shoes purchased, and a sale was on, bous
October 2022 by Lewis Kay
Needed a new pair of walking shoes after mine ripped my feet to bits. Hobbled in, picked a good pair, reasonably priced, good quality. Helpful, friendly staff. Great stuff.
August 2022 by Ryan Williams
Friendly service! Helped me out with a shoe emergency, so much thanks!
