December 2023 by Clair Marie
I feel 5 stars is not enough, my personal experience with the pharmacy has always been very good, I have always found the staff always go above & beyond and are alway friendly and professional, I have never felt the need to go anywhere else.
December 2023 by Ali McGann-Oliver
Poor experience. Not customer focused at all. Not enough staff and drugs often missing from prescription order. TOTALLY DISORGANISED go elsewhere.
September 2023 by Trig Trigger
Unfortunately a very poor experience here.I always appreciate that staff are busy making up prescriptions and serving other customers , some customers are a huge priority over myself just needing a few items from the counter.In this instance today, two people were served for prescriptions in front of me in what looked like a fully staffed pharmacy.I was then left at the counter waiting. Patiently I waited....and waited and waited being totally ignored for just over 20 minutes .To be honest I found the whole experience dry and uncomfortable until finally served by a younger person who asked questions that were personal to myself.I do not recommend this chemist unfortunately. It is a shame .
September 2023 by Roy Burdon
Absolutely brilliant. Very helpful for getting the inhaler my wife needed, that the doctors had originally missed off the repeat request
August 2023 by Google user
One star seems one too many.\\nShocking service, we don?t have half of your medicine, come back in a few days, no apology for this. On returning I was given what I thought I was owed, no, when I got home there was still medicine missing. When I went back in i was told that it was in the owing box? oh yeah along with what I was given earlier.\\nIncompetents, with the amount of staff in there how do they manage to be so dreadful at what they do.\\nJust changed nominated chemists.
August 2023 by Kevin Nicholls
One star seems one too many.Shocking service, we don?t have half of your medicine, come back in a few days, no apology for this. On returning I was given what I thought I was owed, no, when I got home there was still medicine missing. When I went back in i was told that it was in the owing box? oh yeah along with what I was given earlier.Incompetents, with the amount of staff in there how do they manage to be so dreadful at what they do.Just changed nominated chemists.
June 2023 by joanne singleton
This used to be a great pharmacy but has recently took a nose dive last 3 time we have been for prescription they have either not had It or only had part. Some of the staff lately we have found to be a bit ignorant and unhelpful.
May 2023 by Sue Wright
Got a phone call to say they were at our gate with medication they must have expected us to stay in 24/7, called at the pharmacy to pick it up a couple of days later to find out they didn't know where the meds were, gave us a bag with hardly anything in, didn't have all the protein drinks we should have had & they then had to look for the rest of the prescription, took at least 20mins, obviously need a few lessons in organisation skills
December 2022 by Pat Western
Well I have never used a pharmacist as first point of information before. The way this worked I will never do so again. A young lad went to the pharmacist to say I needed advice and had to go back and forth with questions and answers. The advice given through the lad. If your that bad you should go to doctors. Wish it was like the old days when you could. But to not even come to speak to me. Some professionalism.
July 2022 by Andy P
Helpful and efficient. Thanks for all your help!
July 2021 by Ali Bob
Since this pharmacy has been taken over a year ago it has improved 100% they have always gone above and beyond.They had a few teething issues at the very beginning of COVID, but soon rendered them.My repeat prescriptions have always been on time and the customer service when purchasing other items has always been excellent.I say give them a chance to show you what an a local business, who think highly of there customers can do for us especially at this hectic time.
July 2021 by Sal Cooke
I recently enquired about the flu jab, given the difficulties of both supply of the vaccine and the COVID situation, I did not think I stood a chance, But The old Town pharmacy were superb. They explained I could book a slot within the week and that they would guarantee the supply. Not only that, but the manageress took time to ring me twice two days later, to say they had a vacant slot the next day if I would like to accept that time.I went along, parking was easy, I went straight in and all was very efficient, very clean and it felt very safe. Not only that, but that morning I had ordered my prescription online and the App had told me to collect it in three days time.However, as I came out of the consultation room. The young man behind the counter said to me, ? you might like these? it was my prescription, ready and waiting after only 4 hours from ordering!!Talk about efficient, what a fabulous experience all round! Thank you team.
July 2021 by Paul Raywood
This chemist is worst in bridlington half of time not open until dinner because pharmacist hasn't turned up all though same pharmacist why dont they get a pharmacist who can get there on time also manager just tells you to go elsewhere if you dont like it
September 2020 by Josie McGreal
Rude. Won't be using again. Only used as my normal chemist didn't have the item I needed. Could hear the staff discussing my items as if they were mocking it and sniggering. I told them I felt uncomfortable and their response was "we didn't use your name though" they shouldn't question what a Dr has prescribed. I don't appreciate being questioned on something that has been approved by a GP. Really rude and won't be returning. Would rather wait for my usual chemist to order the items in. Should be made to feel embarrassed or weird when collecting a prescription. Disgusting. Just do your job and get the items.
September 2020 by Paul Atkinson
Excellent service from this local pharmacy, tried other places with no luck for my prescription but manager managed to find me some at another branch and thankfully sorted me out within a few hours
