October 2022 by Milburnator
We stayed at the Fern Farm Hotel on Monday 3rd October, just for the 1 night. This is our 3rd visit in the last 12 months and we find the facilities and welcome equally as impressive by Shane and his lovely wife. The rooms are clean and comfortable and the whole group of 13 guys thoroughly enjoyed our stay. We will definitely be returning next year at least another 3 times as we couldn't ask for better accommodation. I'd like to thank Shane and the team again on behalf of myself and my fellow guests.
September 2022 by 385sarahpas
Highly recommend the palms leisure club. Not only for the fantastic facilities but the feel of a second home when you are there. It is a members only club but the pool, sauna, steam and spa are fantastic that?s what I mainly use but there is a newly updated gym and also a sun bed available if you are interested. Tom and the team have done a great job. Service and standards always at a high. It?s great we have more members of the team available to do gym programs now I know that?s been a big hit! New updates to the club have been a huge hit for us members!
September 2022 by michael9991158798
The standard of the rooms were a bit dated, no food on a Monday, & meals not served until 5.30 pm other days.The stair case was very dark each morning, we had to use the torch on our mobile phones to see were we were going very dangerous for older people like us.all the time we were there ie 4 days their was a horrible smell from some fields/farms nearby, but I don't suppose you can blame the hotel for that.we did not use the leisure facilities at all, but it looked OK.Breakfast was good each morning, but their was no menu to choose from.the host Shane was friendly and helpful. The village of Carnaby is very quiet with nothing to do, one more hotel just up the road was OK.
August 2022 by Supergeordie2016
I Called into here based on kerb appeal...nice smart premises and inside maintained the same standard...very nice n airy. Met Mein Host inside and asked if he was serving meals not till 5.30pm was the reply...that was fine Asked if he had a menu I could look at he was too busy socialising with some regulars to hand me any just saying there are some on that wall???..asked if I could borrow one to show family sitting in car he said no not really?..ah well never mind Came back that night and took a seat???.after what felt like hours (probs 40mins) the food arrived...my fish and my Grandsons fish was burned black as hell and the chips weren?t much better ??...I ate what I could salvage?.when I complained Basil didn?t seem to understand why I was complaining?...?No one complains he said I don?t get any complaints?...well I am and these are burned...I am upset for 2 reasons. 1 your Chef thought these were fit for human consumption and 2 you served them with a smile on your face as if everything was fine. As I had paid the bill I explained that if I hadnt paid in advance?..I wouldnt of paid at all ?come back tomorrow he said and all look after you? ?No chance I said I wouldnt dream of coming back here? I ordered £10 of sweets and he charged me £7...Whoopie !! Customer service at its best eh I watched fish...chips ...onion rings etc being served to other customers all burned to a crisp Read his reviews?...this is my honest review
August 2022 by Susanne x
Here at the moment. Very friendly welcome, food in the bar very good, atmosphere very cosy. Rooms very basic, needed to wait 15 minutes between flushing the toilet, nowhere to put your belongings in the bathroom. Clean, but very basic. Mattress very soft and springy, breakfast 9-10 not good for early risers. Clearly suited the ownrrs, had to wait in the tiny room til breakfast time, because the communal areas were locked.
August 2022 by chrisEUk
It's a small family run hotel attached to a pub and fitness centre/pool. The staff were friendly (like a joke) and bent over backwards to accommodate my requirements - secure bike storage was immediately provided. Breakfast was great (hot, prompt and delicious) - but only from 9:00 so no early starts. Guests appear to be allowed one free visit to the fitness centre per day. Warm pool, jacuzzi, sauna and steam room. The pub is friendly (one cask bitter always available) and evening meals available except Monday. Overall a great place for a short break but you need a car ( or bicycle).
August 2022 by b7b663
Came here for food as a family with the kids, the staff were all very friendly, and the food was lovely, with big portions and very reasonably priced too. Would definitely go again when in the area. Waiting time wasn't too long either to say they were very busy
August 2022 by katie d
Me and my boyfriend were looking for somewhere relatively cheap to stay and this place was lovely! Great service and very welcoming hosts. We were welcomed by a lovely lady and shown our room which was more than expected for the price, and we were very pleased that the in suite had a bath. We didn?t eat at the pub as we had seen many bad reviews but in all honesty we don?t agree with any of them! After our time out in brid we came back to a lively pub and the land lady, her husband and daughter, who were all very good hosts. We had a very pleasant night and made some friends with locals at the bar and finished the night with a game of pool. The breakfast I?m the morning was lovely especially since it costed nothing! All in all a very pleasant experience and we will definitely be coming back !
June 2022 by 419clarem
We had a fantastic time here, staff very friendly and welcoming, yes this hotel isnt in the centre but just short bus ride or 10 mins in car to centre.the pool n jacuzzi was lovely and warm.breakfast very yummy and catered fir me with me being celiac no problem, we would definitely come again.
June 2022 by sarabA2334KO
Clean rooms and nice breakfast however not very child friendly, we were able to use the pool however the locals didn't seem to like the presence of children and there isn't anything for children to do
May 2021 by Kathryn Thomas
Fantastic place for both adults and children alike. Would highly reccomend
September 2020 by Michelle Jordan
Now run by social prescribers who are very helpful, you need to be referred by outside agencies to access the service.
