August 2024 by Lucy Hardcastle
I firstly walked in for my appointment at 12:15 for it to actually start at 1:00pm. Not a good start. Then I finally get sat down and he looks at my design which was a beige Leapord print French tip which I thought was quite simple ( for a nail tech). They then say that they can do something similar so I thought that wasn?t a bad idea so I said yes.
The experience was a lot more painful than any other places I?ve been too before. My nails are already growing out a quarter up my nail and I haven?t even had them on for 3 days and they didn?t fill them too my actual end of my nail (cuticles). The design when they finished was not what I asked for and I asked the person doing my nails to make the shape thicker they said no because they already painted it which I thought that came across as very rude. I thought it was only £25 as that?s what i originally thought the price was and booked for but it turns out I paid £35 for something I didn?t like. This was a one time visit and I won?t be coming back.
July 2024 by Savannah Chapman
**Edit to add: it?s been 6 days and the edges of my nails are now starting to lift due to the lack of prep of cuticles**
Went to get nails done with my sisters while on holiday, and whilst I am mostly happy with the finished design of mine I want to leave an honest review about my experience:
1. We all booked for 5:30pm which we hadn?t realised they were due to close at 6pm. We arrived to find a big group of people already waiting for either walk ins or book appts and ended up waiting until around 6:15pm before the first of us could sit and be started on.
2. Unfortunately I did not see much hygiene practice at all during my (2 hour!) visit, no hand washing between customers and even no asking customers to rinse their hands at various points in the process which I?ve found to be standard practice.
3. There was barely any nail prep such as cuticle pushing or wiping and I also had to point out to the nail tech that they had forgotten to clear the acrylic underneath the nails which was hardening and bulking up. This was still not done to an amazing finish, maybe because they were rushing at this point.
4. The worst thing for me was the damage to my skin from the drill file, with them managing to tear the skin on two of my fingers (see pic for one of the scabs). The tears were small but this should not be happening at all, full stop. It made me feel uncomfortable whenever they got the drill file out. I understand using drill files aren?t great for the nails at all either, however if a salon insists on using them you would think they would be careful to not cause pain to the customer. This happened with 2 of my sisters as well. This point is worsened by the lack of hygiene and I made sure to thoroughly wash my hands after to avoid infection in the cuts.
Overall the communication and politeness of the staff was fine, and the price is satisfactory, I would just advise customers to book an earlier slot to avoid waiting, to exercise good hygiene throughout and possibly request to avoid drill files altogether (all of us had some pain later in the evening on some of our nail beds which had been probably been filed too hard).
July 2024 by Andrea Tabacsar
Stylist: This is a magical place, they work very well, they are very fast, they are very skilled, helpful, friendly, kind and they welcome you at any time, without making an appointment, I can only recommend them
June 2024 by Tia Banks
Had my nails done on Friday (7th June)
For my wedding, staff were lovely and did a great job on my nails following the inspo pic I gave.
May 2024 by courtney
okay, got the job done, however when i booked price was stated at £25 but at the end of appointment i was charged £42 which i wouldn?t mind if correct price was stated when booking and service wasn?t only ?satisfactory?, okay experience doubt i will go back though
May 2024 by Teeranan S. Duffill
I absolutely love my nails. Thank you so much.
February 2024 by ambs rose
the best, unreal nails, will always come backService: Acrylic nails
February 2024 by Ells horse
Amazing experience thank you so much guys. My nails look beautiful. Couldn?t be happier x
February 2024 by Sara Rolfe
Always go here, wouldn?t go anywhere else, lovely people and always do a great job xx
February 2024 by Abs
Third time I've had my nails done here. They deliver everytime and I love the result. Staff are always polite and will cater to whatever you need, thank you so much American nails!! ??
November 2023 by Lucy Christlow
So disappointed with my experience at American nails. The tips weren?t actually stuck to my nail properly which made the nails flick up, with both the tip and my actual nail both visible (can kind of see on the pic). I also had acrylic all over my fingers which they told me to just pick off. I went back an hour later to let them know and ask for them to be sorted but the manager said they were fine and refused to give me a refund! I?ve never had such bad nails in my life and now will have to pay to get them removed and redone elsewhere. Awful nails and even worse customer service.Service: Acrylic nails
November 2023 by Hannah Mcewan
Amazing service!! very happy with my nails! Perfect design!! they were very welcoming!! 5 star review!!Service: Nail designs
October 2023 by Lucy Christlow
The tips weren?t stuck to my nail properly and I had acrylic all over my fingers. I asked for them to be sorted but the manager said they were fine and refused a refund. Awful
June 2023 by Mathia Bull
Amazing fast service and really friendly atmosphere! My nails look perfect exactly how I wanted! 5 of us went in together and they served us right away!Services: Pedicure
June 2023 by Kim Arrand
Nail application great. But when returning for removal my nails were left in very poor condition. Still poor two months after ...don't think they will recover before full regrowth.This due to using a Dremel to remove polishPlease ask for soak removal ..I sent this information on private email but no reply from you .. you can see from photos damage to nail bed and cuticles ?Very disappointed with no comments from this companyServices: Nail painting
