August 2023 by Chloe Hinchcliffe
Really friendly and helpful staff members ?
June 2023 by Andrew Nell
The body shop skin care hemp hand cream is the best. A really thick cream that moisturises dry skin very effectively. It's not cheap but you only need a really small amount. If you have a tough job especially if you're working with solvents, The Hemp hand cream really works, restoring and moisturising your skin. It smells good too. The staff are always friendly and helpful.
February 2023 by Kate B
I have given a 1 as when I initially called the lady she was helpful.I entered the store at 4.45 on Tuesday 24th Jan the lady was mopping the floor I began to walk over to the far corner to look for a gift, the lady said can I help you ?I replied no thank you? I continued to browse I was then asked are you here to collect shampoo I replied yes, I was then told I should have said (not sure why) I was then asked again what I was looking for and I said a foot mask ?she replied very rudely ?I would have told you we didn?t have any when I asked you if I could help? I the went over to look at the range of shampoo that I was about to purchase I said I was looking for a hair oil I had seen online to which she said that?s the full range so it can?t of been body shop (in an argumentative manner). I will not return and instead chose to shop online!May I add there was 2 ladies one was very friendly!
August 2022 by molly ainley
The staff are always so helpful, i went in yesterday with no clue of what i needed but had a voucher so thought i may aswell browse- the lady who served me was so lovely and sweet (i don?t know her name but she was pregnant & had brown hair). Honestly it was such a warm and easy experience.
August 2022 by Rob
Popped into the Beverley store today to pick up a bottle of toner for the wife.Explained to the shop assistant that I had an email which was a Birthday reward which is something Body Shop offer if you sign up.The shop assistant, very rudly asked to see my Body Shop card to which I explained I didn't have with me, she then explained without the card they probably wouldn't be able to process it, i explained i had the email, to which she asked for my surname and date of birth, again with her attitude issue she tapped in the letters and numbers on the till (keep hitting it like that, its not going to work much longer). She failed to find my details and explained I wasn't on the system.I told her to just process my payment and it didn't matter at which point I think she realised how she'd spoken to me and the other customers waiting were now listening in. She now requested my email address again to which I explained it didn't matter (I had already offered to show her my emails twice). She now raised her voice slightly and said "If you just give me your email address, I can check".I became stubborn at this point and told her no, I will just pay thank you.Purchase was made and me and my children swiftly left the store and will never return to the Beverley store again.Disgraceful service and that particular member of staff needs some training.Says it all when your 8 year old daughter says "that lady was in a mood wasn't she".
July 2022 by Demi White
Went in today with my friend and the person at the counter was SO NICE. Thank you Holly/Hollie? For helping us for AGESSSS to find a present. So helpful and so kind ?
October 2021 by Alexander Kirby
Always like the shop the staff the products
July 2021 by Shane Burrows
I visited this store yesterday lunch time with my mum and sister and felt the need to leave feedback as the young lady behind the counter was so enthusiastic and helpful and had excellent product knowledge. Her employer needs to know what a gem they have here - Mrs B
October 2020 by Debbie Goddard-Taylor
A terrible experience from the body shop in Beverley today. I looked for the eyebrow pallet that I have used for years, I was told the packaging had changed and I didn't know the number. I was told there were no testers because of covid which I totally understand, I just needed to identify the colour. The sales assistant was rude and said I had a problem because I thought it was ridiculous I had to buy the product without knowing the colour! I bought the product but I am disgusted the sales persons was un helpful!
January 2020 by Abi Hope
Good staff however the whole chain is overpriced
January 2020 by Rebecca Irvine (Becks)
Very good service and a nice little body shop store with plenty of products to try before you buy.
September 2019 by Rebecca Irvine
Very good service and a nice little body shop store with plenty of products to try before you buy.
March 2017 by Dan Slominski
A bit too sales hungry, always "are you interested in..." at the till
January 2017 by John B W
Lovely.
November 2016 by J Webster
Lovely.
