February 2025 by Kirsty Johnson
Slightly shorter brown haired server was super chatty and friendly, could tell she had worked there a while and knew the regulars. Loves the amount of dogs in the place when we visited ?? not too sure about the cold pistachio stuff on top of the hot coffee but that's no ones fault and not a negative
January 2025 by Sam Roberts
Holly and Jade. Beyond impeccable customer service every time we get consistent and friendly delivery, doesn?t feel forced and comes naturally with both of them. Great girls. Love them.
November 2024 by Rick Parsons
Staff are great & very friendly, always enjoy my visit for a nice Java.
Wheelchair accessibility: Easy access
November 2024 by Matt Sparrow
No pumpkin spice left at the time ?
November 2024 by Dale Smith
Jade is lovely. Always a warm welcome when she is on. Sadly same can?t be said for Sasha who has a definite attitude problem. Managers need to monitor her performance as she doesn?t deliver the Starbucks experience whatsoever. Thanks Jade your a star.
November 2024 by Bill Marshall
I have been a regular customer at Starbucks in Beverley but, after today's visit, my family and I will never cross the threshold ever again. My nearly blind wife, her guide dog, our son, the family pet dog and I went there this morning. We had coffee and breakfast. My wife's guide dog was a bit shouty. My wife tried her best to settle him down, but that wasn't good enough for the staff. The jumped up barista in a loud voice, so everyone could hear, told our table to take the dog out while he was barking. The way he spoke to my wife with his attitude and expression made my wife feel less than two centimetres tall. If a dog barking is grounds to throw you out, then surely the place is not dog friendly, even when it says it is. No one should ever have to be treated like that, especially a blind person with a fully trained guide dog. It's a sad day for Starbucks and even sadder day for my wife who has not stopped crying!!
September 2024 by Sofia Borus
I asked for a small coffee and got a massive bowl of coffee. I said I wanted a small one and the rude barista said? that?s what we give?
September 2024 by Dale
Went here for some drinks and the kids wanted some 'pink drinks' the staff made sure they were all happy with what they got. Great staff!
September 2024 by Natalie Morley
Ordered via the uber eats app. I ordered a clotted cream fudge cold brew which I have ordered multiple from this same business and it was shockingly bad. Basically just a cold brew with a tiny bit of cream that looks like it's split. Paying 5.40 for coffee drink is a treat of mine and very rare. So disappointing!
July 2024 by Wayne Robinson
I was helping my elderly mum on the train with her luggage when the doors shut on me making me take an unexpected journey. My bike was left in the train station and potentially could have been stolen.
One of your employees who was on the train phoned her sister and asked her to take my bike we to your starbucks at Fleming gate Beverley.
Please could you pass my appreciation to your amazing employees if this is the customer service they provide while off duty and to non customers than they must give amazing customer service while working.
Starbucks should be proud to have employees who go above and beyond on and off duty
Thank you so much again and I will pop in for an ice coffee soon ?
July 2024 by Jordan Shepherd
Having recently moved to the area, this Starbucks is my new local favourite!
Everything from the presentation of the store, the staff, the food and most importantly (to me at least) the atmosphere!
In a world where most high street have multiple coffee shops to choose from, this branch has got it right!
Every time I visit I am greeted by friendly staff, fast service and a real sense of community! I would go as to say, it feels like a family ran business as opposed to a chain!
Very rarely do I leave reviews unless the product/service has been outstanding and every single visit has been just that.
July 2024 by Rachel
Fantastic service, me and my children really enjoyed our experience, prefer to travel here from hull. The lady who said she was manager was really spot on, she spoke to my children and answering them as they are people too whereas other places don?t as they look down on my children as they?re very clearly autistic, would really recommend this branch. Thank you for your service and respecting my children individuals too.
July 2024 by s 18
Best coffee shop in Yorkshire. Wonderful team that work there, food and drink good value and the atmosphere is fab!!
July 2024 by Steve M
Have used this coffee shop many times and always had great service apart from today Sunday 14 July 2024, 4 member of staff working hard to cater for the coffee hungry customers. Starbucks Beverley is usually family and dog friendly. I had two coffees whilst visiting on this occation and usually have no problem, there is a short member of staff with blond hair, who always has an attitude, and not the first time I've heard her speak to people rudely. Only today I got the brunt of her bad day. My dog was sitting with my friend whilst I ordered more coffee, and he my dog decided to jump on the leather seats, I normally keep him off the furniture, this happened whilst my back was turned. The blond member of staff, snapped. 'Get the dog off the seat', which I instructed straight away. But also saying to the member of her the member of staff, ' was there any need for that tone? Which she came back with more attitude, which resulted in her storming off giving more verbal. I retorted and said she needed to take herself home. I found her extremely rude, there where families with children, she didn't care the portrayal of her nature at all. She continued to walk around with such distain. I believe either she needs more customer facing training or better still, letting go, fired. Not something I'd would normally suggest conciderig the cost of living and job opportunities. But she clearly should not be serving the public, as her attitude is not welcome in the Starbucks Beverley. Brings the whole coffee shop down, she is not even incharge. I will take this further. Starbucks your providing a service, and at the price of your coffees you have an obligation to be polite to customers always. Spent £20 on this visit, for an uncomfortable visit and bad attitude.
When I called the manager , who refused to give her own name, which I found strange, to discuss the confrontation. I almost had to beg for an apology. Which did not feel genuine at all. I asked what would need to happen. And she replied with that she would need to speak with area manager. Too sort the situation out. I hope she does I will follow this up and be sure to post the outcome. I won't let this go untill the right steps are taken. Already InTouch with head office.
May 2024 by shaun kemp
Hmmmm coffee ?
