January 2024 by Williamrrhto ç7thv durham
Went with my partner last weekend to look at getting a pram staff extremely unhelpful and not bothered about customers. Looked at a few prams but the staff seemed more bothered about taking about what they did at the weekend rather than helping us. When asked a question about the pram I was looking to buy non of them seemed to know the answer nor did they care. I won?t be coming back to this store any time soon perhaps mamas and papas should try employ staff that actually want to be there and give them proper training on the products they will be selling very unprofessional
December 2023 by Alizah Siddique
We had a horrible experience at mamas and papas in Teeside park last week. As soon as the staff saw us they tried everything possible to ignore giving us any support and tried their best to ensure they let us know they didn?t want us shopping or even didn?t care if got what we needed. We travelled so far to get here for them to treat us this way it was awful. Even To the point they were acting like they just wanted us to go , I?ve been to a mamas and papas in birstall Leeds and the staff were so nice that I expected to be treated the same but at Teeside park they just have a clique of staff that make you feel like you shouldn?t be there.
October 2023 by Aaron Carter
Dropped in searching for the dreaded first pram! Megan was incredibly helpful and went out of her way to answer our many and varied questions.
October 2023 by Junemary Potter
Went to look for something for my son's new baby arriving soon but found it very expensive for what it is some of the prams are more than I paid for my car not a place I will be going to again
April 2023 by Caroline Boston
I went to the Teesside park store today and was served by Sharon W, I was looking for a gift for a baby shower, Sharon helped me pick it, service was great, really friendly, I would definitely recommend to friends and family to shop there.
February 2023 by Emily Chan
Great service from Maxine today. Really knowledgeable about all of the prams and car seats. Once we?ve chosen, we will be going back to place an order.
January 2023 by Emily
Great service from Maxine today. Really knowledgeable about all of the prams and car seats. Once we?ve chosen, we will be going back to place an order.
November 2022 by Sophie Evans
Had a really great experience in the teeside park mamas and papas, ?????????? star for Georgia who helped us place our order on the occaro pram bundle! She was so friendly and made the purchase easy, after having food we went back in and purchased some more stuff with Trish who assisted us and was also just as friendly, both amazing customer sales advisors and overall made me leave with a huge smile on my face and an empty bank account! Thank you Ladies x
August 2022 by David Everitt
Excellent range of baby and young child focused products. They do seem to prefer you to use the internet rather than telephone.
July 2022 by Leanna Johnson
Staff are really friendly and helpful. We had a great experience with Debbie in particular, she was so helpful and went over and above to help us, even contacting the car seat manufacturer to check the seat was right for our car. I will definitely go to the store in the future rather than shopping online.
June 2022 by Leanna Wright
Staff are really friendly and helpful. We had a great experience with Debbie in particular, she was so helpful and went over and above to help us, even contacting the car seat manufacturer to check the seat was right for our car. I will definitely go to the store in the future rather than shopping online.
June 2022 by Adam Theaker
Negligent staff. My partner and I tried going a few weeks ago, we were in 20 minutes before closing, no help offered and staff were already starting to lock up and switch everything off.Gave them the benefit of the doubt and tried going again around midday this time - once more we were totally ignored by the staff who clearly aren't bothered, there was 3 or 4 of them chatting away near the counter, turning a blind eye to customers...Would give 0 stars if possible.
June 2022 by Christopher Chapman
Me and my daughter who is expecting her first baby we went in the shop and where very looked after from a lady called deb with blond hair she was amazing she took her time and also give us space when we where chatting amazing person give my daughter some advice also let my daughter try the prams out also showed us some more stuff that we may need and what was practical got to say she was kind and very helpful she is a credit to your store I will feel more at ease next time thank you very much
February 2022 by melissa ulgen
I got my pram today from a sales assistant called Deb. She was so helpful and took her time with us showing us all the prams and how they fold down! Thanks again for the amazing service
October 2021 by Anna GLENDENNING
Immaculately clean and beautifully presented with a great range of baby stuff..... we visited for the first time and were looking at clothing and car seats. The car seats are grossly overpriced the one we had been looking at was £50 more than everywhere else... says they price match though..... the staff never offered any help or advice and only came over to say we close at 6pm as it was 5.55pm we didn't realise as the retail park in general was 8pm. Clothing was no nicer than next etc but about £4 more an item. Ideal to try seats etc and order online but wouldn't buy from here myself. Felt uncomfortable like we were an inconvenience.
