October 2024 by G P
No wonder stores are struggling, the Parking fines at Teesside park will force me to use different WH Smith stores in the future or just order online. Despite spending £80 in an afternoon I still received £100 invoice for staying longer than 4 hours. Teeside Park and British Land will not reply to my request to cancel. Stay away and spend elsewhere.
April 2024 by K M
Would of give it zero stars if I was aloud, shop is never open at 9am always 10 to 15 minutes after opening time, I always used to go in for morning paper but Senior Member of staff is rude and has attitude problems & she is never helpful. The male who puts the papers out is also rude and very unprofessional. Wouldnt be going to this store again.
May 2023 by Google user
Should not be shutting before the official closing time displayed online.\\nPoor.
May 2023 by galaxy
Should not be shutting before the official closing time displayed online.Poor.
January 2022 by Jim McMaster
I went for 9am, it opened late with no apology and went to cash a scratch card, was told bluntly "we're not paying out as there's not enough money in the till". Absolute rubbish, I know if you sell the lottery you need a minimum amount in the till at all times. Lazy, ignorant staff.
January 2022 by Damien Kelly
I have always loved WHSmiths since I was a child in the 1970s. It was where I bought my first computer - ZX 81 in the York branch. Always great quality. Keep going, WHSmiths. Great staff at Teesside Park.
July 2021 by Carol Monk
I actually wouldn't even give one star to the experience I have just had within this store. I was waiting to purchase a book and was waiting politely and socially distancing from a customer at the self-service till. A young male "assistant" asked if I would like to come to the till further on. I explained that I couldn't safely pass the customer at the self-service till. He said "suit yourself, wait then". When I did reach him I said I wasn't suiting myself, I was obeying the social distancing rule. He then refused to serve me at all. His female assistant served me instead. He was unnecessarily rude, irresponsible and clearly does not care about his customers safety at this time. I am disgusted and will not be shopping here again, Covid or not.
April 2020 by Carol Atkinson
Counter staff she was not too polite no please or thank you.
April 2020 by Andy Croft
Its a WH Smiths
April 2020 by Neil Thomas
Only a little place but crammed with most of what you would expect from this sop.
April 2020 by Ian Ford
Poor service
April 2020 by Jayne Hort
Very small
April 2020 by Brendan Davey
boring
April 2020 by mark Parmo
Post office wasted down stairs. Staff very helpful.
April 2020 by Doug
Good shops to brouse around, but watch the prices.
