February 2024 by Emma Wye-Williams
Brilliant service. Didn?t crowd us or rush us. Offered good advice and made my mother feel really comfortable choosing her glasses.Specific mention for Faisal who was brilliant with us. Went above and beyond! Much appreciated! Thank you.
October 2023 by Martin Waller
Fantastic service from everyone there. Everything done quickly, highly recommend.
July 2023 by Sheila Knox
Polite and helpful receptionist, pleasant and informative optician, seen on time, effective and efficient service
June 2023 by John Tunney
Glad to be back at Wellington Square Vision Express. Always helpful, professional and willing to go the extra mile with the after care service ?Other local Vision Express stores could learn from this store ?
June 2023 by Clarendon local Retail ltd
Optician great she handling and treating and all checkup was fantastic I will come back
May 2023 by HUGH MONAGHAN
Went to the Stockton shop on 9.5.23 as the lens fell out of my glasses for the 8th time in less than a year. They repaired the glasses but have replaced the frames free of charge. A fantastic gesture from very professional staff. Brilliant service.
April 2023 by Mark Teasdale
Never used before but went in last Saturday. Absolutely top class service from friendly staff from start to finish.A massive thumbs up ?
February 2023 by David Muir
Not very helpful at all I called in with my specticals the assistant said we don't do them anymore she never checked the frames in the drawer I was going to go for an eye test but I won't bother now
February 2023 by Sue Ainsworth
Very helpful and friendly staff.
December 2022 by Gillian Dixon
Went to get my new lenses put into my new frames at vision express went to collect them and they had broken tha lenses so I now have to wait another week for my glasses. Just hope they get it right .
December 2022 by David Senior
The staff were very professional and helpful and explained everything thoroughly
October 2022 by Nicola Middlemas
My youngest daughter went for a routine appointment and we found out that she needed glasses and this was a big thing for our daughter. Sarah the lady who works there was amazing throughout the process. Sarah was fantastic with both my daughters and nothing was too much trouble. She was friendly, approachable and very helpful. Thank you Sarah what a lovely lady you are and very thorough at your job. Well done
August 2022 by Stephen Challenger
Excellent service and very polite and helpful and friendly service excellent value.
August 2022 by Graham Turner
I had my day changed once and the time of the appointment changed three times. With the last time change on the same day as I turned up for a confirmed appointment. Not the best customer service leading up to the appointment. Everything was good once I actually got into the appointment.
August 2022 by Gillian Fish
Web site fine but no calls answered.
