March 2024 by John Robinson
Be very careful when buying a used car from here.
March 2024 by Leo Croft
Had to take my Civic Type-R due to a weird issue with the oil light indicator. Very thorough health check provided of my vehicle - with videos - and clear description of issues. Helpful team who provided updates regularly too.Of course, none of this matters if the garage tries rinsing you for parts and labour. I'm happy to report, at least for my vehicle, that the pricing was very reasonable. The staff were also able to source parts quickly (in my case, electrical sensors) - this meant I didn't have to go back at a later date.Finally, a free car wash and vacuum is always a massive plus!
March 2024 by Ian Franks
Everything excellent from reception through to servicing and cleaning.
March 2024 by Jude Nielson
Fantastic experience
March 2024 by julia patterson
this is the second time i have bought a honda from them. both times i was very happy with their sales knowledge and experience. this time i had difficulty with deciding on which used car i wanted but Matthew was patient with me and letting me decide in my own time. Which i appreciated as i don't like pushy sales people ( i have been known to walk out of a shop if that happens). i would highly recommend them to family and friends.
January 2024 by Julie Turner
Great dealership with experienced Sales Staff. Found me the perfect car for my needs at a very reasonable price. Matthew was particularly helpful and would definitely return again and recommend to my friends and family
January 2024 by Robert Shaw
Vertu Honda is one of the best garages l have purchased a car from. They sorted everything out for me . Kept me informed on everything and done everything they said they would. The car was ready on the day and time we agreed on. The staff were outstanding, polite, and made you feel welcome as soon as you walked through the door.l would not hesitate to recommend Vertu Honda to anyone looking to update there car.Rob Shaw.
January 2024 by Malcolm Robson
I FOUND THE STAFF AT VERTU FRIENDLY, HELPFUL AND KNOWLEDGABLE
January 2024 by yorkshire Tink
Booked a test ride a week in advance, arrived at garage, bike was in showroom jammed in with other bikes, waited 20 minutes while they moved bikes out, then to find the bike I was test riding Bennelli TRK502X battery was flat, then took another 20 minutes trying to get it started, in which they didn't succeed,then told to wait while they charged it.. Very poor customer service, manager said call back this afternoon should be fixed!!... Truly the worst experience I've encountered in 30 years.. I then went to Teasdale motorcycles at Thirsk to test ride a BMW GS fantastic service from the word go and purchased the bike.Vertu Honda have never been in touch to this day. . . Certainly says a lot of there customer service.
December 2023 by Nicholas Tolman
The staff, particularly Luke, were very helpful indeed.
December 2023 by Jeff C
Attentive staff, quality workmanship.
December 2023 by James Hines
An outstanding service buying a motorbike, I highly recommend. I've had a bad experience in the past with another company, and this is how it should be done! Thanks again Michael Shaw for being outstanding throughout, it's very much appreciated and I love my new bike!
December 2023 by Barbara Taylor
Nathan was friendly, courteous, knowledgeable and provided excellent service throughout. Would highly recommend.
December 2023 by Monkeyhanger
Great staff and plenty of options for cars and motorcycle sales onsite
December 2023 by John Cowan
Very helpful and friendly Dealership. Very prompt reply to my enquiry which led to next day repair to my vehicle. Highly recommended Garage.