March 2024 by John Kane
Poor service once again from Stoneacre Stockton - Volvo Cars. When booking the service I had to endure a sales patter attempting to sell me every add-on under the sun. No, I just want my car servicing plus an MOT carried out. The day before the service, they phone me trying to sell me a new car. No, if I want a new car I'll come into the dealership and buy one. Then onto the day of the service, for the 3rd year running they sent the video to the wrong email address. How many times does the dealership need telling? The promised call from the 0151 number never arrived despite me being told "we've been trying to contact you to tell you you need two new tyres otherwise the car will fail its MOT". The call NEVER came so I arrive at the dealership to be told we want to keep the car another day and sell you two new tyres at an exorbitant price. No thankyou. I have a service plan and if I could take my car to any other dealership to have it serviced I certainly would do.
March 2024 by Hayley Tash
Ryan was brilliant
March 2024 by Colin Slight
Great service from Mandy and Alison. Definitely 5 stars ?
March 2024 by Paul Dixon
Ready at the scheduled time for the MOT and completed in time predicted
March 2024 by Raymond Scott-Burns
First class service
March 2024 by Paul Richardson
First class service and friendly and very helpful staff, stress free experience getting my car repaired by technician's who kept me informed and car handed back in A1 condition.
March 2024 by Falah Jbaihi
Excellent service, very helpful staff, very informative, very satisfied customer.
March 2024 by Gemma McDermott
Great staff and great service
March 2024 by Jessica Tampin
Absolutely amazing service at Volvo Stockton! I recently had my tire changed here and everything was smooth sailing. The service department are highly professional, friendly and knowledgeable. We were in and out in no time and had no issues since. Highly recommend!
February 2024 by Elaine Atkinson
Excellent service, friendly staff, comfortable atmosphere ? a pleasure doing business with them.
February 2024 by Shahid Qureshi
Good service
February 2024 by Richard Levett
Can't fault the service or attention to detail. Kept informed and updated and nothing was too much trouble
February 2024 by Claire Hartley
Can I just thank Mandy, Alison and Ryan on the Service desk at Volvo Stockton for their fantastic service yesterday. My XC60 came in for a small warranty repair. Their customer communication was spot on. All dealt with so professionally and efficiently with a loan car too! Many thanks. Claire Hartley.
February 2024 by Tony Billyard
Great service. ?
February 2024 by MrTalisman1962
I bought my new car from this garage last week. The sales man I dealt with Brian was first class nothing was to much trouble and the aftercare is fantastic, I will definitely use this garage again in the future. Thanks to everyone who was involved with my purchase.
