November 2023 by Teessider Cole
Staff r shocking n change price while u paying at till Go on radio then ask if there sed the price that was on ticket there then lair n change all the tickets while u at till n make u out to be a lira
October 2023 by kenny mcormick
Not answering customer and there phone despicable. They should be fired from the job if they are not answering the phone. They should answer the phone because it?s their job to only wondering if they got the glow berry prime and I do not even answering that is all I need to say
August 2023 by Joshua Collingwood
Helpful staff and reasonable prices.
July 2023 by Rob Woodgate
Got some bargains today. Great deals on 3 Under Armour items. Saved about £90 in total.Went to pay and thought I was getting a track suit top for £33. Natalie the young lady who served me told me that it should actually be the two piece suit. She went back into the store and brought me the bottoms which must have fallen down off the hanger. I had seen her early sorting out clothing so she obviously knows the stock very well. I just wanted to say thanks again as she really was excellent. Great work Natalie ???
July 2023 by Tanisha Clark
Staff are so rude, when asking for something or advice they wouldn?t even look at me and had an attitude. When we was waiting at the till we had to repeat ourself all the time and was faced with a moody face and didn?t apologise for the wait or even explain we had to wait and started doing other jobs while we waited. Staff need telling about manners and how to act around customers. Shocking!
May 2023 by Abdou Ali
What I?m the world is the return policy here, I didn?t know I was in CEX in store credit or exchange won?t be shopping here again
May 2023 by Kelly Goodhall
Friendly nice place to shop for sports were or casual clothes
May 2023 by Dave Gorman
Very slow afcthe till, three staff behind till desk and only one serving with a long queue --- why?!!!!
April 2023 by ross jeffery
Big store fairly tidy with a small range for most sports however prices have risen massively and the staff seem to be cloned from the one person as nobody seemed to want to help other than the radios at full volume yet help never came left with a few items but would have had more if we didn?t get bored of waiting
February 2023 by Jude O'Brien
Was in today at 4.30pm-ish. The man on the men's shoes was helpful but the young lass on the till had such an attitude and didn't crack even a hint of a smile once. She actually hurt my hand the way she violently swung the shoe box round to scan the barcode, but seconds later she hurt her finger (which she was far more interested in than finishing serving me) so I call that karma for being so awful. Doubt I'll return.
January 2023 by Shane Mackenzie
Visited this place on the 23rd of December; the place was busy; but well staffed; fast and friendly service at the tills; daft bits of banter to be had....I'm not a huge fan of JD because the price of things; although I was surprised to find they did have a handful of sales; so I was able to get what I needed on a budget
December 2022 by Blueboystew 1878
Love the place...well set out and very easy to find what you want.
November 2022 by Koushik Madapati
A lot varieties of products on offer, known for its best prices. Good customer service.
September 2022 by Daniel Pearce
Didn't appreciate one of the assistants laughing in my girlfriends face when she stuttered while asking about a product. Convenient she also had no name tag on.
August 2022 by Jamil Albarq
Probably the worst sports direct I?ve been in for customer service.. I asked if they could scan a shoe for me, as was told from Darlington branch that they had the size I wanted.. I was told that what they had was out on shop floor, if it wasn?t there then it?s not there. I was then shown where the shoes were and said they?ll be there if there! Thanks for the help.. young girl was no help and the manager was worse.. would have taken 5seconds to scan the shoe? I wish JJB was back!