January 2024 by Graham Wood
Waited for a parcel for a few days, I rearranged the delivery date, but wasn't adhered to. The manager 'went out of his way' to find my parcel when the collection office should have been closed.. The opening times need to be re organised to open longer!!
January 2024 by Kate Popova
Great service from a male member of staff today. Positive experience at this office in the past as well. No complaints!
December 2023 by Karen Bainbridge Jones
Why are you able to upload a safe place to leave, then it is completely ignored and taken away?
December 2023 by Svetlana Dimitrova
Big Ben Clock Tower
December 2023 by Lee Spence
Full of thieves, too many parcels go missing to be coincidence
May 2023 by Eduardo Puente
The staff is helpful, try to be early
May 2023 by Gordon Armstrong
Quick pick up and friendly service
December 2022 by Jeff Young
always a queue here.parking is an issue ...only 1 person on the counter is not good enough ..
December 2022 by Sandra Ferreira
Opening times have improved, but queues are long. Becoming a habit for their postmen not to leave a card so you have to go
December 2022 by Stephen Bellerby
Abysmal. Would have given them 0 stars if I could. Had no post for 4 weeks!
November 2022 by colin cobby
Stopped here on the way back from holiday it gets very busy as it survives both sides of the motorway
October 2022 by Maria Catterick
The access and parking is really poor. You need a car to get there to pick up parcels and the entrance is on a back road. There used to be a customer car park but it is closed so you have to try and find a space on the road which causes lots of blind spots due to double parking. The staff are friendly and helpful.
October 2022 by Libby Hughes
Shambolic service.I had no calling card through my door yesterday to say delivery was attempted.I did receive an email from Amazon to say that Royal Mail had attempted delivery.Waited the next day (today) to collect my parcel.As I had no calling card I took my driver?s license and email from amazon with the tracking number.Upon arrival after confirming my address with the member of staff I was informed that my parcel was with them but I couldn?t have it as I had no card or email from Royal Mail to say I could collect my parcel (I had received no such email).All they could do was re arrange delivery.I explained the driver did not leave a card and surely as I have identification that should be sufficient.Despite my email and drivers license as proof I was not given my parcel.I?m not ashamed to admit I walked out there and then.This new security measure baffles me as it only penalises customers who have incompetent delivery drivers that don?t leave a calling card.
October 2022 by Hungry Hippo
As I have paid to send mail at the Royal Mail depot twice before I took my parcel to Royal Mail depot only to be told they have never took payment before? Hang on a minute I've sent 2 parcels and paid for them before? She started having a go at me just because I stated I have paid before.... she went to get the manager ? wow, really Royal Mail......
October 2022 by Jack Thwaites
Decent opening hours, can get busy at peak times but overall ?
