March 2024 by Mike Snart
Dreadful service nobody on the counter when I would have thought there should be 2 people serving rang on Monday morning and was told prescription would be ready on Wednesday. So I went on Thursday and it 3 visits before I got served only to be told it wasn't ready and they owed me some tablets what's going on??? This place was excellent until the last 3 months very poor now needs a radical change and shake up
March 2024 by Morag Bell
This used to be a great little pharmacy until about 3 months ago, for me.Now go to collect prescription drugs only to be told that they have to come from the HUB, which is in East Midlands. Taken over by WELL pharmaceutical, not fit for purpose in our community. The place looks shabby and overcrowded and I am so pleased I don?t have to work there.
March 2024 by Lynn Garbutt
I'm not sure what's happened recently. This pharmacy has been great up to the last month or so but now, nobody answers the phone - or it takes a very long time to get a response. Also, I called in today to pick a prescription that should have been ready 24hrs previously. The place was extremely busy but the staff were just dawdling about, stopping for chats etc. I waited for half an hour only to be given my script and told they didn't have the meds in stock. The floor space was absolutely choc-a-bloc with prescriptions made up, boxes, a huge delivery turned up while I was there. I had to inform a member of staff that somebody's meds were on the floor, getting kicked about and staff were just stepping over them. The floor space was SO rammed with boxes etc etc that the whole place is a trip and more importantly, a fire hazard! HSE should be called in to do a risk assessment! All the other people who were waiting in the queue were going mad about the amount of time they were having to wait and the young man who was half-heartedly doing counter service has two speeds; slow and slower!!! I have switched to a different pharmacy.
March 2024 by Kieran Jackson
Always fast rapid service
February 2024 by Paul D
Shocking service trying to get tablets in last few days excuse after excuse.
February 2024 by Matthew McIntosh
Shocking service. Don't answer the phone. Use them for care services and wouldn't ever recommend them
February 2024 by Jenny Bullock
I?ve never had trouble ringing the pharmacy but now been trying for over a week.The ring tone does not sound the same. Nobody is picking up.I?ve always received an excellent service from this pharmacy and the staff have always done their best to help us. I couldn?t fault them usually.I hope this phone situation is resolved as people need to be able to contact them.Because I couldn?t get in touch with them, my mother, who has advanced Dementia and is physically frail, has now ran out of some of her essential medications. It is very difficult for myself to go into the pharmacy because I have no one else to stay at home with my mother. She is not safe on her own so I have to take her with me every time. I was told yesterday that they will deliver her medications for us today on 26/01/24 but it is certainly not great in not being able to check with them. If they don?t come today it will be her second night without her painkillers and medication to help her to sleep.
December 2022 by Lucy
Politest staff. Best pharmacy.
April 2022 by Leah Wilson
Staff are friendly and happy to give advice and help. They sell toiletries which are reasonable priced and it's open till midnight through week.
February 2022 by Robert Mansell
Small but efficient and helpful staff and the are open till midnight
March 2021 by Angel Asma
Brilliant service. During lockdown were very helpful in arranging a prescription for my brother. They sorted everything out and had it there within an hour for me to collect it.
March 2021 by Pete h
helpful staff
September 2020 by Annette Smart
polite and friendly staff especialy lee he is the backbone of the place would only ever use this pharmacy
