July 2022 by Andrew ?Andy? bailey
Lovely service
July 2022 by Andrew ?Andy debbie forever? bailey
Lovely service
June 2021 by Kris Ritchings
Brilliant. Very fast and efficient. Great customer service. Can't wait to use this pharmacy again.
June 2021 by Steve
Exceptionally rude, bad service, blame everyone but themselves when something goes wrong, if you can go elsewhere
December 2019 by Rob Copleston
Have used this post office several times now and the service has always been excellent, very helpful lady behind the counter!
November 2019 by Rodger Easson
I visit the chemist regularly and also the post office, although unfortunately there is a member of staff that is quite rude and abrupt as the other reviews on here say, the rest of the staff are totally lovely! it must depend on who you get to serve you. I feel it is very unfair to only review bad situations and not also include positive ones. After using this post office as my local one for many years i do enjoy going to it and like the friendliness of the staff while i post items and also collect prescriptions, thanks to them for doing a hard job well.
November 2019 by Helena Stock
I use this post office everyday as a business point also to deposit cash in my bank account after my local branch was closed in Yarm ...love the lady in post office very helpful and polite .I often call in for stationery items
November 2019 by carol white
I use this post office almost every day as i run a website that involves regular posting of orders, i love how friendly the service is when i use the post office and although there are a few customers who also use this for their business and may come in with a bulk amount of items the staff are quick at processing their post and i couldn't complain at the service i receive
October 2019 by Diana Poles
Since this has changed hands I have had several poor experiences. According to website they close at 3 on a Saturday but have just been and itâ??s closed now. Sadly, think I may have to find another chemist.
June 2019 by Sandra Brown
Have used this pharmacy for over 30years. Since it has been taken over things have changed dramatically. The ladies I have known for years are still wonderful but some of the new staff are atrocious. I had the misfortune to witness a customer being spoken too very rudely on Saturday . Instead of explaining that they were very short staffed she was told she would just have to wait, in not a very nice manner. Not sure who these people think they are, but certainly should not be working with the public. I have changed my prescription collection point to sunning dale chemist and most certainly will not be going back to Durham lane. This was not the first incident , I thought things would get better, sadly not.
February 2019 by Jean Hunter
Called in the shop today to use the post office and pharmacy . A lady in front of me at the post office counter had two large bags of parcels and envelopes , so after counting 9 parcels and seeing that she still had a load more to post I decided after having already waited for 15 mins I just couldn't wait anymore as I had to be somewhere else . So I moved to the pharmacy counter and waited for an assistant who then arrived at the counter , totally ignored me and proceeded to start tieing up some post office sacks !! I was furious at the point and left the shop . Rude bad service that needs addressing . I also feel that as the post office does not offer all the services of the bigger post offices then perhaps it would be an idea if they had a limit of parcels that you can put over the counter as there is only one person serving it causes a long wait for others and not very good for the many pensioners who may not be comfortable standing for long periods . So all in all I was in the shop for 25 minutes and had no service at all . I will say that a couple of the assistants are really nice and helpful but the others definitely need a training course in customer services !!
February 2019 by crystallelali
Absolutely shocking and rude service. No clarity in communication with stuck up staff who speak to you in a condescending manner. When you are ill and in desperate need of medication, I would not recommend coming here. Better going to the much busier (I wonder why) one on sunningdale.
January 2018 by John Worsnop
With post office
