March 2024 by Malcolm Tweddle
Did a great job of her nails
February 2024 by Caitlin Fenwick
Always a pleasant and positive experience. The staff are so lovely & talented. Thank you always
December 2023 by Nicole Isabella
Great service my nails are beautiful really good job
October 2023 by Amber Dee
Went into the nail shop just before my holiday to get my holiday nails done like I usually do. I asked for full set French tips with coloured powder instead of gel & acrylic toe infills with white tips with coloured powder instead of gel as well. I realised once I was on holiday that they had only put coloured powder on my hands and not my toes. I sent a kind message to their Facebook page asking what could be done , me expecting them to say ?come in and we will fix it? which I didn?t get. I was promised a full refund and in their words ? last Saturday was busy day , so we sorry about that. It?s our fault. If you don?t mind we will have a refund for you.? Which I thought wow what amazing customer service that was until, I came back off my holiday and walked 45 minutes to their salon from my home. To walk in and be laughed at and ridiculed out of their shop by a male member of staff. I was then told to message the owner (Tony) which I was told was the name of the owner by the same male member of staff that had laughed and ridiculed me off of their premises. I messaged again asking if the owner could give me a call and they replied stating ?I apologize for the inconvenience you experienced. We take such matters seriously. We'll investigate the incident with our staff and address it internally. Regarding the refund, as mentioned earlier, our policy is not to refund completed services, but we'd be happy to discuss other ways to address your concerns or provide you with a discount on a future visit. Please let us know how you'd like to proceed.?To which I replied ?could I give you a call? And what other ways could we go about this matter? for them to reply with -?Hi Amber I regret to inform you that, after careful consideration, we have determined that there is nothing further we can do about this matter, in line with our established policies. Please understand that this decision is final.Tks for your understanding x ?Which confuses me as we never discussed anything and I was never giving the chance to discuss this matter especially after the way I was spoken to and treated off their male member of staff!STAY WELL CLEAR FROM THIS NAIL SALONDISGUSTING CUSTOMER SERVICENAILS POP OFF AFTER 1/2 WEEKSDON?T WASTE YOUR MONEY
August 2023 by Lucy Gourley
amazing! they had great customer service and were kind, definitely going again!!
August 2023 by Anna ?Anna? Sams
First time ever having my nails done (chronic nail biter) lovely friendly people and they did an incredible job!Service: Acrylic nails
July 2023 by Maddi Scott
Very friendly and accommodating... lovely nails and bonus get a free wine on a friendly and Saturday ?
July 2023 by Gemma Statt
Very good serviceService: Acrylic nails
July 2023 by Joanne Richardson
Excellent service. Beautiful nailsService: Acrylic nails
July 2023 by Sophie Miss
amazing place ever, the staff were so kind and caring! I?ll make sure I?ll be coming back again??Service: Acrylic nails
July 2023 by Sarah Price
Kind friendly gentle with your hands. I highly recommendService: Acrylic nails
July 2023 by Sarah Penman
Lovely place, I absolutely love my nails and the nail art turned out fantastically. Will definitely go back
June 2023 by Lucy Frame
They are such lovely people and it is so relaxing. They did such a good job with my nails and I love them so much
June 2023 by Iris Craig
Absolutely lovely people, brilliant with nail designs and so very pleasant! I will be a regular from now on. It?s great to have a friendly nail place! Well done! ??Services: Pedicure
June 2023 by chloe johnson
Very professional staff and they did a fantastic job! Would highly recommend.
