January 2024 by Gaige Kinsella
This is meant to be a coffee shop where someone can meet friends, work or sit down and relax.There was limited or no heating so everyone was wearing their coats indoors. There were no plugs or WiFi for someone to do any work in.The food and drink was standard for a costa so nothing to comment on.Overall, a poor Costa Coffee experience.Dietary restrictions: 90% of the food is covered in cheese. Not great for someone who suffers from Lactose Intolerance
October 2023 by Stephen B
Lovely friendly staff in the Seaham Costa. Never really impressed with the cakes but they're okay. Coffee is good.
October 2023 by Elaine Steers
Nice place to sit and have a drink while waiting for the
August 2023 by isaackiki
We just wanyed a drink before our journey home, went to Wetherspoons but full so came here, wished we had stayed at Wetherspoons. One staff member went outside to clear the tables, we could see her plainly from where we were sat, she started petting a dog that was sat in it's owners lap ! allowing it to lick her face, all over it with her hands then came inside the shop to work !! I had boiling water, daughter tea, grand daughter a drin and cake. Teapots stained brown with tea, could do with bleaching. 1 toilet so long queues, no wifi. Not worth it, will never go again
August 2023 by Lee Tinkler
Drink was OK but I was shocked how discolored n unclean the cups were. My coffee had bits floating in the bottom, the spoon was stained, even the milk jug was brown inside. Expect better.
July 2023 by Scott Sheinbaum
It is 7:50 and I have been standing outside since 7:00. Hand written sign shows 7:30 opening, and staff came in at 7:29. They told everyone in queue they ?had a problem? and could not open until 8. Their problem is they showed up at 7:29 and did not prepare anything. Worst of all, I simply asked to sit inside the store while they were set up instead of standing outside the door and was told no. Rude and unprofessional woman working there morning of July 1 and her partner turned away at least 10 customers as I am standing here. I will continue leaving negative reviews for them until they open the door (this is my third)
June 2023 by ScottS916
Horrible staff and unprofessional. Supposed to be open at 7:00 and hand written sign on door says 7:30. Staff came in at 7:29 and told everyone in queue they had a problem and store would not open until 8:00. I asked if I could wait inside and was told no, so I am using my time to complain about the horrible service until they let me in the building. Go somewhere else if you want to be served. Staff rude and it is now 7:48 and I need to move on to next review site?
June 2023 by Kelly
It's always nice to go for a Costa
June 2023 by Claire ?Georgia? Marong
I'm a wheelchair user. The only main grump i have about this particular Costa is the door. I wish they had an automated door for disabled people. I have to sit in my chair and wait for another customer coming in or out to get in. ?Wheelchair accessibility: Door is not automated so access is awful. And today the toilets were out of order ?
May 2023 by J O
Really nice crafted coffee. Clean. Friendly staff
April 2023 by Tina Morrison
Lovely small Costa and I can always get my oatmilk latte.
March 2023 by Janice Sinclair
Rainy day at the coast. Welcome coffee in Costa. Great stuff
February 2023 by Steve Prentice
Rubbish customer service. Staff are rude and ignorant. I asked politely to stop smashing plates during our conversation and got a filthy look and response.
February 2023 by allen mills
Great coffee, friendly staff, fast service, enjoyed visiting.
January 2023 by Darren Davison
Had a couple of coffees here recently went in to visit around 3.30pm.Coffee was nice and hot and served quickly by batista, however it was clear to see that the tables hadn't had a clean down for a while and there were used cups and trays evident all over the shop left on tables and window ledges.