October 2023 by Nick
Tell your night shift to turn the music down at the bottom end of the factory it keeps me awake
September 2023 by H B
Ignored on initial visit. Had to ask for brochure. Had to ask for design appointment. Had to ask for name of designer visiting my home. Low expectations were met. Designer came out, measured then no follow up appointment made to view design. I contacted them after over 2 weeks to be given lame excuses for lack of contact. Came in for design visit today. Totally dismissed my ideas and suggestions, clearly hadn?t listened to me at all, shot down any suggestions I made, couldn?t understand simple questions about design, acted like I was an annoying interference to her. No eye contact, no smile. Rude, dismissive, abrupt and some blatant lies. Rude to other staff too. After an hour had to walk out before visit complete. Don?t need further details or price as would not use. This ?sales lady/designer? is bad for Magnet?s business. If she was my employee she?d be on her way! This is my experience of Darlington Magnet. Wish I?d gone to Stockton. They were friendly and approachable and did my last kitchen.
January 2023 by Phil
Not much to see really went to wrens kitchens in portrack Stockton. Instead.
January 2023 by Dennis Mason
More who looked after us was very efficient and professional
January 2023 by Catherine Healer
Quality goods at low prices
January 2023 by Robert Thomson
Keep well clear
January 2022 by Matt Lambert
Really good professional service
January 2022 by James Hodson
Very knowledgeable and helpful
January 2022 by Fitzkop
Andrew was very helpful and informative about the items I wanted to order at Magnet Trade. Quick, efficient and overall, a first class service. Highly recommended. Well done.
January 2022 by Catherine Singh
Just a browse as planning a refit soon. Very impressed with the finish of the products. Will definitely buy here when I'm ready.
January 2022 by Dean Stoker
I have a trade account, but staff are always helpful and friendly whenever I visit for either trade goods or visiting the showroom for clients.
January 2021 by Valerie Porter
Fingers crossed I get a kitchen from here.
January 2021 by Chris Amos
Will use Magnet when needed
January 2021 by Dave Woodley
I am not normally a person to post negative comments but in this instance I feel compelled to. Trying a buy around £2k of worktops & backboard today. This was proving problematic as matching edges, depth and backboard colour was causing issues. However when a member of the showroom sales staff said, "Magnet may not be the place for you!". Off we go and Howdens who now have the order, with patient and most helpful Rachel happily taking our money.
January 2021 by William Leeman
Great prices on timber and kitchens. Really good quality. Don't have all the timber sizes but what they have is great prices.
