Terrible pharmacy. They texted an 80 year old housebound lady who is in severe pain when she walks that they will NOT deliver her prescription because there is only 1 item ! How do they get away with this, with this sort of service they'll be another empty shop in Peterlee town centre very soon.
August 2023
Have changed pharmacy , l do not like my medication shouted out loud for the whole chemist to hear , the young lady on the front counter needs to learn a little discretion
April 2023
I phoned to see if my prescription was ready for collection to be spoken to in a rude manner. The staff member said in a bad tone of voice I don't have the time for this do you wanna come do my job. Are you coming in at 2 or not. This is all because I asked if my prescription was ready for collection and she said yes then... read full comment
We’ve been helping customers in our local pharmacies for over 70 years. To reduce the time you have to spend waiting for your prescription, we’ve redesigned our dispensing process and introduced new stock monitoring measures. These changes also mean our pharmacists have more time to answer questions and offer support and advice, saving you a trip to the doctor. We also offer a range of services in our community pharmacies, from flu jabs to free NHS blood pressure checks for over 40s and stop smoking support. The services we offer vary between stores, so check our pharmacy finder to see what’s available at your local Well Pharmacy.
