December 2023 by Mykal Cooper
Every time I go the chap called Mr. Skorpion (with a K) always sorts me out. Never did get him first name though.
November 2023 by Lucian Mihai
The reason i like this shop so much is because every time i go there and ask about products, the staff is always very well informed and friendly and they offer me advice about products.
August 2023 by Tracey Hilder
What fabulous customer service to getting this fitted great advice would recommend fully
August 2023 by Trevor Davies
Friendly staff and a wide variety of stock in store!
December 2022 by Sara
Was saying to my husband when we left, we've never had anything but excellent service from any Screwfix, regardless of which location we've used up and down the country.Peterlee staff were, as always, so friendly and helpful.
October 2022 by Gavin Humphries
Looking for a castor which had broken on my campervan bed. I had tried everywhere from the company who sold the van to me, the company who originally fitted the bed, ebay, amazon. They all supplied castors but none were the correct fit. Went to screwfix spoke to RILEY who was excellent, professional and helpful. She located the exact part within minutes came out to the van made sure it was suitable.I wish i had gone to screwfix earlier as i have been trying to locate the correct part for months. RILEY sorted it in minutes. Great service.
September 2022 by Geoff Heywood
Great kit, good value, easy to get to, helpful staff... Needed a long level... Just bought 4 piece, came in it's own carry bag, £40... Brilliant value and quality...
September 2022 by margaret jenkins
My partner has 3 times placed an order with peterlee branch and 3 times they have no record of order when i have gone to pick it up. Today however was last straw. He ordered blue cir le ready mixed mortar. The first server sent me away as if I was a piece of dirt and then carried on chatting to her friends or relatives in Polish. I realised he gave me product number but when I returned the next server refused to serve me this product as she stated it needed to be ordered despite a row of this product being stored on back shelf. I wS angry by this point Nd stated the service I this store was deplorable. I went to Tool Station and got the product without ordering it straight away and it was even cheaper then Screwfix. In future Tool Station will get my custom.
September 2022 by Learn2skydive
A nice lady called Riley could not have been more helpful, nothing was too much trouble for her as she helped me solve a plumbing problem. Thank you.
August 2022 by Den Par (Den)
Great Service as usual.Thanks.
April 2022 by Dawn Johnson
Placed an order for click and collect. Received a text to say order was ready to collect (about 5 minutes after I had finished ordering). Went to pick up order and there were about 7 people in the shop, apparently all being served and so I was served straight away. Very happy with the service and the prices. Very friendly staff.
April 2022 by Ben Robson
order to collect was ready on arrival. Helpfull friendly staff serving at counter.
April 2022 by Christopher Craggs
Everytime I go in they never have it on the shelf. Went across the road to tool station who had it in stock.
March 2022 by Christopher Kelly
Really quick and friendly service, no messing about, in and out in no time
November 2021 by George Mcnoob
Fantastic store and fantastic staff. Steve and everyone really, are always so helpful and patient and go above and beyond to help. They even recommended and helped me find the additional items across the road at Toolstation as I needed the stock today. Superb service!!
