January 2024 by Elaine Harold
Went this morning to buy stamps and to get money out, omg the surly faced girl behind the counter needs to be trained in customer service and to charge proper prices for stamps as they haven't gone up yet, I don't think I'd have a leg to stand on if I did complain as my receipt only states money withdrawn and not a price for the stamps, it always used to be a great post office but I will never use it again, avoid at all cost if you can but if you have to use it make doubley sure you know before hand what you could be charged, I feel heartily sorry for the pensioners that have no choice but to use it. Had to give it one star as it won't let you put down no stars.
September 2023 by Joanne
Been in here twice within the last few weeks and the girl behind the counter is so rude, you walk up the counter and the way she looks at you she really shouldn't be working with the general public.
July 2023 by leonard ward
Excellent Service As AlwaysVery Polite & Friendly Staff
July 2021 by Jude O'Brien
I always use this one even though it isn't my local post office. The staff are friendly and helpful and if you have a prepaid 2nd class envelope but want to upgrade to first class, they actually deduct the money that has already been prepaid, unlike Peterlee town centre, who charge you the full price. Will always use this post office
July 2021 by John Matthews
Service disgusting waited nearly 30 minutes to get served only 2 in front of me, I tried to explain to the old gentleman who was serving me I needed a receipt for the item I was posting, no joy was told to post it in box outside, he was trying to operate the computer for man in front of me and had several tries, after 20 minutes he must have cracked it, obviously no experience whatsoever, shall not return there again
September 2020 by Robert Keith Stephenson
Horden 5 street post office is a joke 2 days running been closed supposedly because of the ATM machine being broken whats it got to do with the post office take all the money out of the machine so people can use the counter service
