December 2023 by Bunnie Blankley
I did not go here don't do Costa coffee to expensive
October 2023 by Carole Smith
This place just gets worse. Costa coffee in Peterlee are charging top notch prices for mediocre coffee delivered in a scruffy environment. Toilets are in dire need of a good clean and redecoration. Behind the counter area is untidy and quite grubby.The card machine hadn't worked for over 3 weeks when we called and then at the same time the dishwasher was out of action so paid top price for paper cups. The staff are not unpleasant but need to ensure that the tables are cleared promptly and that the place is kept clean and tidy. This is the worst Costa we have been in. Not sure if head office consider Peterlee not worth any attention. The Arnison Centre Costa in Next was refurbished when it didn't need it and Peterlee is just ignored.
October 2023 by Christopher Middleton
Great coffee, great friendly service, limited choice of breakfast items.Good place for a quiet Sunday morning
October 2023 by Faye Fitzgerald
I bought some crisps and when I got home they where stale and soggy, I tried to ring but there phone line is down I?m not happy!
August 2023 by Unknown User
Coffee making tools and machines looked as clean as the staff. And that's not a compliment. Sand dry cakes and no sucralose based sweetener available. Yuck... Every single Costa machine on any petrol station makes better coffee and feels cleaner
July 2023 by Bernice Gardner
Over priced and the staff are rude, sorry to be so blunt but this was my experience. I only had a cake which was very dry and stale tasting and a coffee. You need to have a degree to be able to order a plain white coffee, I asked for a white coffee and the assistant asked me what type of white coffee do you want and then she rolled her eyes and reemed off all sorts of skinny this and latte ect. I am not a stupid person but this is how she made me feel especially with a que behind me. I would not go to Costa coffee again.
June 2023 by Kelly
Found it difficult to find a clean table.
June 2023 by Susan Robson-Bartram
Was ok. Looking a bit shabby
June 2023 by Anthony HAMPSON
Super friendly staff
May 2023 by J O
The staff here are great and prepare orders for the loyal regulars as soon as they enter. Always a quality cup of delicious coffee served. Sadly, it doesn't appear as if the business owner is supportive of them. There doesn't appear to be enough staff, the place is ridiculously cold on a morning making it unpleasant to sit and there are no longer even paper napkins available, unless on request. Not what one expects from an upmarket coffee shop. This definitely detracts from the expected experience and is why 'atmosphere' has been rated low. One cannot charge luxury prices and then fail to provide basics like heat and napkins.
May 2023 by Joy Rodgers
Always welcoming and friendly staff. Value for money.
May 2023 by lynda waggott
Look forward to enjoying coffee with friends here
May 2023 by Denise Donbavand
£3.55 for a medium latte, very expensive
April 2023 by Warboss Dakka
It's a Costa so expected levels of quality but very friendly staff.
March 2023 by Lisa Ward
Hot chocolate really niceService goodCafe clean
