February 2024 by Caroline Burchell
A exceptional service. I would highly recommend . The frames and eye care are of a high standard.
February 2024 by Richard burchell
What great staff helpful, professional real pleasure to deal with. So knowledgeable and nothing was too much trouble.
May 2023 by Peter Graveling
I used the Village opticians since the start and I will not use anywhere else for they are simply the best.
May 2023 by Jill Darnell
Visited the Cobblers Hall store as always amazing welcome by the ladies in the store made to feel very comfortable and welcome. The optician is brilliant once again put at ease explained everything before he did it kept asking if I was ok and then lots of advice and help choosing glasses. Had a problem with the nose pegs in new glasses so called into store of which the ladies dealt with it there and thenWould highly recommend this optician
November 2022 by Brenda Angus
I found them to be most friendly &helpful and even turned things around to adapt for me to have my eye test done from my wheelchair .......
November 2021 by Robert Peacock
The staff at the village opticians are really very helpful and the service is exceptional I would recommend them to anyone.
November 2021 by Lauren Harrison
Very helpful and friendly staff. I wasn?t pressured into anything and they had a lovely range of glasses. I will definitely be back. Thank you.
November 2021 by Bill Newton
Brilliant optician, all staff are only too willing to assist with any queries you may have.Won't go anywhere else.
November 2021 by Dave Cropper
The staff are so friendly I felt right at home from my first step into the premises, and that said, it didn?t get in the way of their professionalism. My second visit to pick up my excellent glasses was an equally enjoyable experience. I am absolutely blown over with everything about The Village Opticians, nothing at all like the ?supermarket? type that I was used too. Well done and a huge ?HURRAH? to you all.(can I have a discount next time??) ???
November 2021 by John Thompson
First used this Opticion back in 2015 was impressed with the service I got back then.Visited their Aycliffe store this month to look for new glasses,was greeted warmly by the staff and immediately dealt with in a very professional manner, I was advised on styles that were suitable for me and within my budget.After I picked & ordered the pair I chose, was told it would be approx 10 days for me to collect them (was to the day) ,message sent to my mobile to arrange an appointment for fitting etc. Great Service !!! from a Family business.
November 2021 by Frank Thomas (fruity)
One of the most helpful and honest opticians i have ever used. I have high astigmatism which makes contact lenses near impossible to get correct. The opticians tried getting mine right but admitted he could not succeed so offered me a full refund. So friendly and customer orientated which is a rarity. Even advised me to go to another optician which may be able to help.
November 2021 by Lawrence Killip
Michael, Karen & Christine followed pandemic guidelines professionally & without any fuss!They really know how to make you welcome . Give them a try if you are looking for an alternative optician! You won?t be disappointed!
November 2020 by idkimroo :] :]
Have been very well looked after by village opticians for 2 years now staff are excellent had a coupke of teething problems with 1st pair was sorted straight away 2nd pair fabulous no problems would highly recommendMF
November 2020 by Dean Greaves
The service was outstanding Under the current climate. The only thing for me was the cost for a new set of lenses was high.
November 2020 by paul winter
First class service, friendly and polite staff
