January 2024 by alan bowers
Good range, and an attended till.
December 2023 by Zena Wooller
My Clubcard app said there was a vacuum cleaner in stock but when I got there I was informed that it was still out back as it was part of a new promotion. Sue kindly spent a good 10 minutes trying to find it for me but it was a lost cause because there was just too much that had been delivered and all in brown boxes. It?s Christmas and an incredibly busy time but she made the effort and went above and beyond customer service
December 2023 by denis underwood
Customer service is rubbish, all I want to do is speak to someone about a recall product bur cannot get past all the rubbish I don't want
November 2023 by Lisa Bruce
Possibly the worst example of customer service delivered by the two staff working on the customer service deskI have ever seen. One was moaning about her job then both were abrupt, sarcastic and very unprofessional. I guess this is what passes for 'normal' in shops these days but will no longer be spending my money in Tesco.
September 2023 by Andy Jackson
Horrible store including layout, pricing confusion and gluten-free. Only 3 serviced tills on at peak lunchtime with queues back through the store.Where's any Customer Service?
August 2023 by Lynda ?Pixie? Raisbeck-McMahon
I love this store.apart from it being my corner shop so very convenient it has a large car park security and surveillance cameras. It is clean in the aisles and wide for pushchairs/wheelchairs. Staff are always friendly and helpful. They always make a point of making conversation whilst loading/paying/packing at the tills. Which I like as someone who can't get out much,misses communication. So thank you staff sometimes it's the highlight of my day. Prices are always the best they can do.
August 2023 by Jenny Foster
Great shop everything you need
August 2023 by Dorothy May
Scan and shop annoying. Did big shop £60.14. Had £60.00 in vouchers. Unfortunately the scan shop check out is all card payment. Assistant said refund the 60.00 or pay 14p on debit card. Dreadful having to chip n pin 14p. Cost fortune to process
July 2023 by Lynda Raisbeck McMahon (Pixie)
I love this store.apart from it being my corner shop so very convenient it has a large car park security and surveillance cameras. It is clean in the aisles and wide for pushchairs/wheelchairs. Staff are always friendly and helpful. They always make a point of making conversation whilst loading/paying/packing at the tills. Which I like as someone who can't get out much,misses communication. So thank you staff sometimes it's the highlight of my day. Prices are always the best they can do.
June 2023 by Paul Wheatley
Vast choice, mostly named brands and some own brand items.Not as much choice as morrisons.
May 2023 by Libby Boaks
was served by Allison I think her name was today at checkout 21she was absolutely lovely...I had my friend little one on my lap who decided to get off so she took our bag and him round the other side and included him in the whole process helping him pack the bag and asking him all sorts of questions which gave myself and his mum a moment just to get things like clubcard ect sorted.
when it came to payment my friends little one took the voucher so again she called him back round and included him once again in the payment.
one of the best experiences iv had in Tesco!
thank you
May 2023 by Libby Broadbent
was served by Allison I think her name was today at checkout 21she was absolutely lovely...I had my friend little one on my lap who decided to get off so she took our bag and him round the other side and included him in the whole process helping him pack the bag and asking him all sorts of questions which gave myself and his mum a moment just to get things like clubcard ect sorted.
when it came to payment my friends little one took the voucher so again she called him back round and included him once again in the payment.
one of the best experiences iv had in Tesco!
thank you
May 2023 by Tony Zeng Armstrong
Tina was very helpful. I got a meal deal but someone put a multi-pack in the wrong place so she quickly got me 3 other options to choose and kept smiling and being friendly. Excellent customer service.
May 2023 by Christine Close
Scan & Shop facility complete waste of time these days - it's almost constantly closed, and you have to stand in the self-serve checkout area instead with often huge queues all the way down the shop itself. What on earth was the point in installing such a great facility (at serious cost, I should imagine) only to waste it by it never being open. And I'm sorry but the 'we don't have enough staff' isn't really a viable excuse, and certainly not the shoppers issue. We just want the facility Tesco boasts they have as soon as you walk through the doors!
May 2023 by Binder Wright
I have been for my shopping earlier, I use Tesco a lot, I always use the checkouts as I would hate to see staff lose their jobs, but tonight the young lady who served me, did not say hello, do you want a hand with your packing, she said five words to me and that was ?have you got a Tesco card? ? and she told me how much my bill was, there was no please, she handed me my receipt and it was me that thanked her, she the said thank you, I am sorry I have worked in retail for a number of years and the first thing you learn is to be polite and courteous to the customer there was none of this tonight, good manners cost nothing