May 2023 by Libby Boaks
was served by Allison I think her name was today at checkout 21she was absolutely lovely...I had my friend little one on my lap who decided to get off so she took our bag and him round the other side and included him in the whole process helping him pack the bag and asking him all sorts of questions which gave myself and his mum a moment just to get things like clubcard ect sorted.
when it came to payment my friends little one took the voucher so again she called him back round and included him once again in the payment.
one of the best experiences iv had in Tesco!
thank you
January 2023 by Seaside830207
ordered a bacon and egg bun late afternoon after shopping. Thought that was pretty straight forward, big mistake. Absolutely horrible, egg unrecognisable, bacon greasy and half cooked and some dirty brown sludge on the bun - not sauce. Revolting and would have taken it back but I am in a wheelchair so too much trouble. Surprisingly the cappuccino is very good.
July 2022 by Les Bell
New check out system is a massive failure. The queues in there this morning were ridiculous. The self service trolley area scanner kept asking for staff assistance making the process even longer. Back to Aldi I think.
May 2022 by Fisher2013
Someone has decided its a good idea to stop shelf stacking during the night and have stackers trying to fill shelves while people are shopping. The result is shelves are never full and often empty the floor and walkways covered with rubbish and boxes and trolleys poor staff having to constantly move out of the way of their job while people try and do shopping
November 2021 by Hayley-Ann Stott
Absolute disgusting behaviour by the so called ?security?. I was shopping tonight with my family when 2 men came up to me accusing me of being in the store yesterday and being a thief!! I explained to them I don?t even live in the area and have not been to this store in a long time but they told me I was lying and had been identified by another colleague. Again I told them I was not the person and tried to walk away which they blocked me from doing. Then the person who apparently identified me decided to tell them it wasn?t me.. I didn?t receive a apology or nothing they just walked away laughing! You need to re train ya jobsworth ya call staff cos this is disgusting and I won?t ever come in this store again. To do this infront of my family and customers is embarrassing to say the least. I have made a complaint to head office and I expect a apology
November 2021 by Hayley-Ann Ttos
Absolute disgusting behaviour by the so called ?security?. I was shopping tonight with my family when 2 men came up to me accusing me of being in the store yesterday and being a thief!! I explained to them I don?t even live in the area and have not been to this store in a long time but they told me I was lying and had been identified by another colleague. Again I told them I was not the person and tried to walk away which they blocked me from doing. Then the person who appare
November 2021 by malcolmt472
Called in while shopping for coffee and a sausage sandwich service was very good and sausages very tasty.
September 2021 by Rachel Keys
Massive thank you to the customer service staff today at Newton Aycliffe!! My son has autism and LOVES tesco and only asked for 1 thing for his birthday and he wanted to buy it from tesco they helped us out hiding the present and getting my son to go in and get it today its honestly made our day and his thank you so much!!!!
July 2021 by EmilyR367
Lovely food and customer service. Had a pre match all day breakfast with hubby. I had the vegan breakfast which I've had a few times on a morning but this was late afternoon and very good still . Clean tables as always and excellent service, lady at the till so pleasant and welcoming. Highly recommend.
May 2021 by Amanda Kennedy Mrkh
Avacado on toast with tomatoe and chilli flakes, absolutely gorgeous
December 2020 by Tracy Stocks
Visited Tesco today and had a very poor experience. Exit barrier was closed and attempted to leave store via self sevice. A member of staff started shouting and berating us to a point she was hysterical. We tried to explain to her that the barrier was closed. Ourselves and an elderly pensioner were only seeking advice at which point she started to scream get out get out. My husband told her to calm down and we weren?t dogs to be barked at. Having resided on the town for over 40 years this was the only time we have encountered such bad manners and total lack of customer service. Thankfully the gentleman who walks the checkouts in Tesco kindly assisted and showed a higher degree of professionalism and customer service.
July 2020 by Jo Claughton Schuler
always able to get what I need, great friendly, helpful staff.