December 2023 by Peter Davies
Local sorting office yet we can't call direct, instead given a '0345' number to call and told you must wait over 60 mins, no matter what time you call. Waste of space, only want 30 seconds of their time ?
December 2023 by ngange krubally
Delivery of letters have stopped for almost a week now. Christmas mail not being delivered and the suspicion is the delivery depot is prioritising parcels over letters.
December 2023 by Claire Keller
Why can?t they leave parcels at the local post offices like DPD and other delivery firms do as local post office is actually open to collect from .what good is 8-10 to most people
September 2023 by Bric Barney
Requested parcel to be left in shed on App (tracking). Failed to leave parcel. Instead left the red ?missed you card?. As Delivery Office open hours only benefit Royal Mail and not working customer I am unable to collect. Appalling service.
July 2023 by sugarplum fairy
They didn?t even knock at the door, we have been in all day and the car is on the drive. My neighbours are in and it could have been left with them. This is the second time this has happened this month. Number 5 DL5
April 2023 by Andrea Norman
We have a brilliant postman Graham even the caucasion shepherd loves him
April 2023 by Alan ?Nogga? N.
Excellent service and very helpful staff.
March 2023 by Anthony McAdam
Pointless opening hours. The rest of the population works full time and lots of people work Saturdays too. Completely ludicrous operation. The even have the neck to strike aswell!!
December 2022 by Simon Hutchinson
The staff are really helpful and approachable. If the rating was on customer service I would give a 5.The issue is....that they only open 8am - 10am which makes it really difficult if you work. I have not been there on a Saturday so do not know what times they are open, if they even open.Parking is a bit fiddley as you can no longer park in the building car park. If you have trouble with mobility you will struggle getting there as people tend to park all down the sides of the road which means if you don't get there early, you have to park further down in the estate and walk back.The main issue is that for whatever reason the opening times on google are wrong! from my experience they are open Mon-Fri 8am - 10am.
December 2022 by Alfie Clark
Why are they open on the website but not in real life ?
December 2022 by Sue Hunter
Missed a parcel yesterday so checked the website for opening times and went to collect it today around 4.45pm. Unfortunately the whole building was closed and there was nobody to speak to. This is totally unacceptable as I made a special journey to collect this as you cannot offer a redelivery at a convenient time. Why does the site say that you are open when you are clearly not.
December 2022 by mark wood
Been down twice this week and it's shut. The times on line aren't correct. Please sort this out.
November 2022 by Anonymous
It's never open good luck collecting a parcel if you work
November 2022 by Deb Preston
Opening times on Saturday 2pm. WRONG!!! RING BELL, NO BELL!!!!
October 2022 by Michael Francis
Times not updated. Wasted trip
