February 2024 by Ross Cannadine
We have been dealing with PWS for years as one of their retailers. We have just taken on their sliding bedroom doors and Alison W in the office is our point of contact, she has been brilliant. Have supplied 5 customers now and they are delighted. We are also very happy with the quality of the product and speed it is delivered. I have recently put a home office on display in my showroom to add to my portfolio. Look forward to many years supplying these to our customers.
September 2023 by lee allen
Wonderful place for all your kitchen essentials, but im biased as I work there....
April 2023 by Alex A
What an absloute joke. Han an interview which was for one particular role and when having the interview, was told its basically cold calling. 30 minutes late for a phone call interview and a bunch of excuses. When explaining my previous employment, which they had asked about, I got told some "advice" on not to go into war and peace. Then when I stated I was currently out of employment I got questioned "how can you even afford that?". Oh and also the cherry on top was being asked how they should manage me, I thought this was a managers job to manage their people, I'm not an untrained dog. Oh and also training consists of watching tiktok in your own time after you've made 80 cold calls a day. Could be on the brink of homelessness and wouldn't even accept this job. This is purely based on the management skills that's I briefly picked up on in the interview. No wonder why nearly every customer has had a terrible experience if that's how they treat potential employees, stay clear as a customer and professionally.
April 2023 by Robert Davey
Absolutely smashing people. There were *problems* with my delivery but, it was sorted without hassle.Even better, on a subsequent visit. Upgraded to 5 stars.
February 2023 by Haneul Cho
Worst company I have ever dealt with. Discovered that the worktop has chip and contacted them and they are blaming me for the damage and coming up with all sorts of excuses. The person I spoke to called Vinnie is rude and prefer to argue rather than trying to help. Looking at the reviews here its clear this company does not stand by its products. Avoid!!!
February 2023 by Raw War Paintball
It took PWS 3 months to address our complaint and when they did, their surveyor called Sam Jurgens went back on our agreement to replace all the unit doors and told a pack of lies in his report.He made his report based on assumptions rather than proven facts, he said the house was damp and moisture from the walls and stone floors had perished the kitchen units and construction work was going on because I was landscaping the garden!.He said the faults were caused by us.if he had took a damp meter reading, he then would have realised there was no damp. If he had asked me , I would have told him that the house is 12 years old , well insulated with suspended floors but has been built traditional style, so he thought it was a few hundred years old.My supplier ordered our 1909 kitchen in July 2021 from PWS Distributors and through supply and quality issues which consist of poor paint adhesion, the painted rubs off the doors easily and has bubbled, cracked doors, split corner posts and side panels,the kitchen remains unfinished to this day 29th Jan 2023.it was only a couple of months agothat the dishwasher doors arrivedwhich were cracked and poorly painted so could not be fitted and it would take many more weeks to replace them, which would mean that we have waited nearly two years. Apart from the doors which are hardwood everything else is made from MDF which is not waterproofed and parts such as plinths, corner posts, end panels have swollen and cracked.All I knowvfrom my supplier is PWS are considering manufacting particular parts which are susceptible to damp from hardwood which is some way off and so is resolving the paint issues.This does not help our situation.We have suffered long enough and want our money back becuase there is not an end insight and we will be waiting many more months.
December 2022 by Turica Ionu? Mirel
Super ok
October 2022 by andy ford
STAY WELL CLEAR !!!!!!!!!! pws 1902 of this company i only received half the kitchen 13 doors out of 23 wrong or damaged and still waiting as some items have been sent the wrong colour again by far the worst company i've used with in 30 years in the business. the two last pics show a few of damaged and wrong items, the other the state were living in 7 weeks later for a kitchen that should of taken a week to finish
August 2022 by Jay Coster
Dave lied to my faceDave didn't turn up when he was meant toDave increased the price after providing a quotationWho is Dave?!
July 2022 by Hussein Al-allaq
they need to improve their customer services
July 2022 by Richard ?Roscoe? Coburn
Infinite stock of any thing you might need to fit a kitchen. Staff really helpful.
May 2022 by first name last name
By far the worst supplier I have been unfortunate enough to deal with. The amount of errors made by this outfit is ludicrous and the receptionists complete inability to apologise is terribly worrisome. Never again.
March 2022 by Richard Coburn
Infinite stock of any thing you might need to fit a kitchen. Staff really helpful.
February 2022 by Ian Agnew
Bought a kitchen 4 years ago that was supplied by PWS. Need a bit of touch up paint to cover up some scuff marks, and they have discontinued that colour. Fair enough, but they have have also discontinued the touch up paint. Most industries have spares available long after a product has become obsolete.Bear ths in mind when considering buying a kitchen from PWS.
October 2021 by Christopher Thompson
Absolutely superb showroom.
