March 2023 by Kimberley Hudson
Rude inconsiderate workers. Avoid
December 2022 by Coilin Fisher
Product is excellent and am delighted with it.Instructions are dreadful and really need updating. How is it possible to fit this fire into the mantel with both brackets on the fire? Clear instructions per style number would benefit better.
February 2022 by Paul Cook
I recently contacted Neil at Katell regarding some information I required to deal with an end user of one of their fires. The information was provided instantly via email allowing me to resolve the issue. Excellent, professional and friendly service.
February 2021 by Isabelle Hampson
I contacted Katell regarding a touch up kit and within days received this in the post, free of charge. Thankyou!
