September 2023 by Shivaun Southern
Much improved since my last visit. Reclining seats are so comfy. Staff very helpful and friendly.
September 2023 by Just Charley
Extremely rude staff, my child was choking/ Coughing on some popcorn on our way out of the film. I went to the drinks to pour a mouthful into my already paid for large cup and rude bloke behind the counter tutted at me and said no refills I wasn?t refilling I was trying to sooth my child with a mouthful of fluid to wash his throat blockage.. absolute jobs worth then proceeded to argue with me about repaying for a cup!! Absolutely inhuman and disgusting behaviour
August 2023 by richard e
Still great value since the overdue makeover now all recliner seats new decor.Prices have gone up it couldn't last at £4.99still less expensive than cineworld @£7.99Best to book saves money and time avoid queues someone always seems to want a ?? coffee.been again today seems to be finished they fitted new toilets in disabled but!! they still don't flush!
August 2023 by Jamie
Took the kids to see haunted mansion. I've never been to the cinema in what seems like forever and its so much better. Love the reclining seats and the trays for your treats. Be visiting again soon.
July 2023 by CLARE DOBSON
Great experience, very impressed with the recliner seat upgrades across the whole cinema. Even the cheapest seats are far enough away from the screen to still enjoy the film and they are very comfortable.
July 2023 by Paula greenwood
The new refurbish is great. The seats are amazing. The price of confectionary n drinks is way too expensive.
July 2023 by Teesside Traveller - Gary (The Teesside Traveller)
Great new leather Recliner seats, plenty of seating space in the chairs with a tray for your snacks and drinks. It's now very comfy watching films
July 2023 by Rebecca Spears
Lovely new seating and screen, staff friendly and polite. Were dealing with an incident when we first arrived and where there to apologise for the disturbance at the end of the film.. Thank you for the experience.
July 2023 by Louise
New seats that lay back are brilliant. Also more space when walking past to go to the toilet in your row of seats now. You can walk by without everyone having to get up out of their seats to let you past.
July 2023 by Richard Shaw
I took my daughters to watch The Little Mermaid in Screen 7, following its recent refurbishment, and was blown away by the quality of the seating - all are automatic leather recliners with side tables; not just drinks holders. The screen smelt of fresh carpets, and the staff were very helpful and friendly. The cinema, including the main entrance and central communal area, are still under refurbishment, so we?re excited to see the finished article!
July 2023 by Mark Ainsley
Renovations seem to be going on but nevertheless I nipped out the film to get some snacks and it took almost 15 minutes to get served with only 2 people in front of me. The servers were slower than slow, in fact so casual that they could have been asleep. There was no urgency to the fact that there were people who came out of a movie in the hope of getting served fast so they didn't miss much plot.
July 2023 by Tamzin
They are currently remodelling the whole cinema, and it was just amazing.A slight price increase but so so worth it. I personally feel it's better than cineworld now ?
June 2023 by Hannah Smith
Friendly and nice to go. Clean seats and cinema area. Never mega busy. Price is a little much for food and drink but it?s a nationwide business so not just a hartlepool price.
June 2023 by Peter Guyan
Could do with having the seats refreshed, "premium" seating is well, not really premium.Other than that, the screens are good, not too busy and still reasonably priced.
May 2023 by TRANZFUZION TV
Good price cinemaSeating feels a bit outdated and even vip seating feels wore out and uncomfortable also had a contractor who was working in another screen keep coming in and out to watch the movie bit disappointing to see after we had all paid to watch
