August 2023 by Carlos Dos Santos
First class service at Vision Express Hartlepool! Matthew and the team treat all their customers like family. There's a reason why I've stayed with them for 20+ years. Probably the best relational customer experience I have. Well done team ??.
August 2023 by Robert Currell
Fast efficient service every thing explained by Mathew the optician, will always use vision express in the future ?
August 2023 by Fhki Dhjk
Sorry i forgot to leave a comment everyone was great id recommend them thanx
July 2023 by Susan
Always pleasant friendly and the option is spot on I think he's great
December 2022 by Wendy Woo
Staff where great. Very freindly made the appointment very easy for me. Would definitely recommend.
December 2022 by Kimberley Noble
Very friendly, helpful staff. They explained everything thoroughly.
November 2022 by David Hewitt
As always a warm welcome, friendly helpful staff, superb optician. Highly recommended.
November 2022 by Chelle Whitlie
I was thinking of how to post and then I got an email asking me to fill in the survey. I have to give ALL the staff 100 percent for customer service, efficiency and so polite and caring. I live in Stockton but earliest convenient appointment was in Hartlepool. I have recommended them to all my friends in Hartlepool. I will be back there for my next test. Thank you all
November 2022 by Julie Ratcliffe
Lovely staff, very welcoming and friendly. No waiting about and even rang me with an earlier appointment. Caroline F was really helpful and sorted out my new glasses for me with no fuss. Wouldn't go anywhere else.
November 2022 by Dawn Dougherty
I felt so relaxed from start to finish,so sympathetic too the staff were,exspecially Joanne dunn,I would defo recommend these guys to family and friends,they worked together as a team,cheers
November 2022 by John Payne
The service I received was first class and everyone was friendly and helpful.... My whole family received the same great service when they came for eye tests and collected their new spectacles ??
November 2022 by Danni Taylor
Honestly wouldn?t go anywhere else for my eye tests. The Vision Express in Hartlepool is the best opticians I?ve been to in the many years I?ve been wearing glasses. All of the staff are extremely nice and helpful.
January 2022 by M Cranston
I used the Hartlepool Tesco store. Fantastic service, very welcoming, lovely staff. Professional service. Highly recommend.
November 2021 by Gordon McWilliam
Great service. Needed to take my glasses back after a month because the pair I chose was hurting after prolonged use. They allowed me to exchange without any issues.
November 2021 by June Jackson
I had an excellent eye test on 24th June 2021. The Optometrist, Matthew, was very pleasant and thorough. All the staff were very friendly too. Thank you all very much.
