March 2024 by Kim Allen
Tlc needed Windows require replacing or very much looked at still requiring more work doing someone really should do a better snaging list and also look up at ceilings .heating in rooms not enough and bathroom requires heated towel railAs above more needs going but looks like the hotel is trying hard to bring it back up to standard keep going it should look good when overall finished off
February 2024 by Marek Rybczynski
Food & drinks: The breakfast menu is very poor. Only this meal is available. No restaurant, no dining. Some restaurants are nearby areas.Noteworthy details: Be aware to ask on arrival for parking permits. Some areas in the hotel need necessary improvements. I hope that will be solved.
February 2024 by Monkeyhanger250
Hotel had to cancel our original booking due to a fire in building opposite, they rebooked for 3 weeks later and put the price off our room as a bar tab to apologise. Cannot fault this hotel, that's now under new owners, only hope the people of hartlepool embrace it and realise what an eyesore it became when empty. We will be back soon, so much better and on par in price with the budget hotels nearby.
January 2024 by Linda Martin
Beautiful and clean, good breakfast, lovely staff definitely will
January 2024 by Peter Lawless
Only had a drink in the bar , nice pint and very comfortable, cool place to drinkFood & drinks: Excellent
June 2011 by Qype User (markwa?)
I have stayed at the grand hotel previous to the rebranding and it was a little bleak, I have been back recently and the rooms and suites that I have seen have been renovated to a high standard staff were helpful and professional
March 2011 by Qype User (timarg?)
We stayed in February and attended the Soul Night for the second time. Superb value at £78 for 2 of us that included DBB. 3 course evening meal was superb and included complimentary wine. Service was prompt. Rooms are refurbished and full of character. Check out the stained glass window on the main staircase. We asked for a champagne bucket and glasses in our room - no problem. Neither was the excellent sandwiches and gravy boat in the early hours once we headed back (all danced out) after a great night. The dancefloor was just fast enough and service at the bar was efficient too. Breakfast was tasty and enough to eat though we were a tad delicate and couldn't do it justice - our loss! All in all another great stay.
February 2011 by Qype User (sheila?)
fantastic rooms, with space and well decorated. Evening meal delicious. all in all very good value
August 2009 by Qype User (LJG3?)
Worth every penny, delicious and great value
October 2008 by Qype User (Mike19?)
Great staff, great food and fantastic atmosphere.
September 2008 by Qype User (kenny?)
food is lovely and the new layout and design of the building is spectacular. was grate :)
August 2008 by Qype User (newdo?)
tavistock is lovely about time we had somewhere of this calibur in town again
