January 2024 by Julie Clarke
Absolutely great All staff very friendly and patient whilst u chise my new glasses.Optician was so nice and very very thorough with my exam. Definitely would recommend
January 2024 by Diane Marshall
Absolutely brilliant service went through everything with me so helpful and friendly iv been visiting here for years wouldn't go anywhere else as there have known me over the years keep up the good work and thank you again specsavers ? ?
December 2023 by Allan Wilkinson
Sorted my frames (which I stood on) in literally 2 minutes and only charged me £35.00Excellent service would definitely recommend
December 2023 by Barrie Allen
Went there to ask a question and the staff answered it ok
December 2023 by Ian Chambers
All your sight and hearing issues taken care of in one place.
December 2023 by Gillian Riley
Busy store but staff are always pleasant and helpful,never feel pressured,had the £10 extra test which was explained during my eye test which I felt was worth it,lovely staff member helped me when choosing my frames,I wouldn?t go anywhere else for my glasses
December 2023 by Tony Burlison
A really good enjoyable experience at your Harlepool branch.The young woman who fitted my glasses and did my final eye test Hannah.S.,was very pleasant and thorough .
November 2023 by Paul Walker
Friendly, helpful staff. Excellent service.
November 2023 by Nicola
Was greeted as soon as walked in store and directed to waiting room. Plenty of seating. I opted to have the OCT scan for an extra £10 this was done whilst waiting to see optician and only took a few minutes. The optician then reviewed this and went over results at the end of eye test. I didn't need any glasses but as far as testing and customer service my visit was very pleasant.
November 2023 by Chris Day
Very satisfied with everything from start to finish very good staff very tidy shop A1service keep up the good work
October 2023 by John Carter
Very nice experience. all the staff very polite and helpful, and made my visit a pleasant experience.. All a credit to Specsavers :):)
October 2023 by Jennifer Rankin
The staff were amazing so helpful couldn't do enough for me even though they were busy. I love my new specs for reading, ready in one week after initial examination. A very good experience.
October 2023 by Rhonda Graeme
Optician Craig was very experienced and put me at ease immediately. I usually feel quite uncomfortable having an eye test! Great help with actual glasses selection! Very patient lady! Was quite awkward discussing my eligibility for free test and help with glasses at the desk upstairs with other customers sat in earshot.. That needs to change!. Overall a good experience.. Came away having ordered new glasses and prescription sunglasses!
October 2023 by Alan
Fast appointment, extra friendly staff but young or new staff need to explain options to customers
October 2023 by lorraine smith
Hartlepool Specsavers cannot fault them you genuinely are looked after and they go through all the tests you need
