March 2022 by Patricia Derby
Visited the bank this morning, very helpful lady at the door, and equally helpful lady at the counter, issue i had sorted out within 10mins and that include waiting in the small queue thank you
July 2021 by Derina Bennett
There was good social distanceing and everyone wore masks. The staff are always very helpful.
July 2021 by David Wilkinson
Very helpful staff
July 2020 by John Clark
This branch has been temporarily closed for many weeks - yet all the other banks are managing to stay open on reduced hours. The 'chatbot' service is very limited in how it can help. Its time to move to another bank..
August 2019 by jimmy mcmurdo
Excellent service friendly staff
July 2019 by The wookie.
Called into today found jermain very helpful in setting up various bits and bobs. Its my local store now so look forward to my next visit.Great effort.
January 2019 by Travelling wookie
Called into today found jermain very helpful in setting up various bits and bobs. Its my local store now so look forward to my next visit.
January 2019 by Lynne Tucker
Lovely staff!!
December 2018 by Mandy Hanson
I have had a most annoying visit to the hartlepool bank. Staff are to pushy. One asked if I he could help me use the machine to put money in I said no thanks there is no que I will ask at the desk to put my money in then the person at the desk asked lots of questions do you want help using the machine omg then I will have a look at your account to see what I can do for you ie insurance I had to say Please can you just put my money in it took so long to do a simple thing. Santander if I want help I will ask please don't hastle me.
November 2018 by Mandy lostock
Good service , Just wish i had been told when i was overpaying it would be added to my mortgage balance and not just to the total.
June 2018 by canny inns
Rachel was very helpful today
October 2017 by David Short
Professional outfit
September 2017 by Gareth James
Great business banking and support. Moved from Natwest and much happier.
