November 2023 by Gemma Pennock
Great opticians staff very friendly and welcoming would highly recommend and brilliant choice in frames
November 2023 by nicky huntley
Such care and attention was given from walking through the door. The optician made me feel at ease and was genuinely interested in what I was saying with a real caring attitude. All staff made me feel like I mattered. Thank you
October 2023 by Alison Allsopp
After a bad experience elsewhere mam paid for a second eye test. The optician Asif couldn't have been more caring, kind and understanding. The ladies were very helpful and friendly. An excellent thorough eye test, with a great range of frames. A big thankyou to all concerned.
July 2023 by lisa stephenson
me and my daughter recieved 5 star service in the boots opticians in hartlepool from clare, she was really helpful and lovely
May 2023 by Kirstie B
After visiting the doctor and being told to call my opticians for an emergency appointment, they were unable to see me for a week in 2 different stores!! Popped into boots opticians which is next door and was seen within 10 minutes. Confirmed corneal ulcer, i also received a wellbeing call a few days later followed up with another screening to check the ulcer! Thankfully it went. I've now transferred my contact lenses subscription to boots, ordered my new glasses and will be swapping my family over to boots too! Just shows good customer service pays off! Special thanks to Emma and Azif.. boots opticians all the way for me and my family now.
May 2023 by jason wilson
Perhaps - Should have gone to Specsavers?.!.Went to boots and had a Very thorough eye examination by very nice optician.I was encouraged to but some drops at full price - visited main boots afterwards and they had discount or 3 for 2 in the same product! But perhaps they were not aware of pride discrepancy.Did not receive my prescription so popped in to collect it. Initially, some staff very pleasant however it Took some time and they were unable to print it from the computer. I took a photo of the screen to save printing and was literally shouted at by one rather irate member of staff! They rather rudely shouted at me to delete the photo which would have been far better handled. So overall I was not happy which is a shame as the people doing the examinations are very good but the expectation is you will buy Boots glasses and the curt sales staff is an unnecessary experience by one rude member of staff. Spec savers are next door - I?d probably try then next time !!
April 2023 by Peter Heal
After reading online about Zeiss DriveSafe lenses, I called in to Boots to get some advice and can?t thank Clare & Sophie enough for their advice and help! I bought the lenses which I am really pleased with, the improvement in my night vision whilst driving is Impressive! I received a voucher for 50% off a second pair and went back as I needed a pair for computer work, Clare recommended another type of Zeiss lenses which I bought and have found them excellent too. Excellent service
April 2023 by Kay HD
Had a sight test here this week, very professional, helpful & friendly staff. Definitely will use this store again.
April 2023 by Jenna Hall
Served by Clare, seen by Asif. Brilliant service, very helpful and friendly.
March 2023 by adrian barron
1st class service ? I will be back
December 2022 by Martin Krell
Clare was brilliant helping me to choose frames. She is so friendly but professional, at the same time. Great service, thank you Clare!!
December 2022 by angela dangerfield
Friendly & knowledgeable staff. Fast efficient service. Highly recommend Boots Opticians.
Had my eyes tested today at Boots in Hartlepool. Its the Best eye test I have ever had. Really excellent service and care. Highly recommended. All the staff very helpful and supportive
November 2022 by Patricia Thompson
I cant give boots opticians in hartlepool enough praise .best eye tes I've ever had .then unfortunately I was having a bit of trouble with one of my eye .went in an appointment was made the next day .glad to say it was ok .but I got the best eye examination I could of hoped for .I highly recommend Boots opticians
November 2022 by Kevin Wood
Great service, well done. Thanks to Clare, Asif & Sophie at Opticians In Hartlepool
