September 2024 by Alison McCormack
Very disorganised pharmacy. Lost prescriptions. lengthy time waiting for orders. Different staff saying different time frames for same orders. 2 days trying to get through on the phone for a query - never answered. Will not be using again.
August 2024 by Kaza Gamez
They would shut the main store but leave open a hatch for later visitors I found helpful a number of times. Closing it is disappointing as there are no other late night pharmacies nearby. The review is aimed at the decision to close the late pharmacy
July 2024 by Karolia
Warning to everyone.! I have bought two packs of Josh Wood colour (not cheap at all) . One I used already. But today prepared my hair to dye - opened the pack and the most important item Colour is missed . Please check everything you buy in Boots. If pack/box unsealed better to have a look before you pay!
June 2024 by Molly Elizabeth
I used to always love coming in and buying stuff but I?ve felt uncomfortable the last few times I?ve been in I feel like the security guards are following me around the store. I?m aware they?ve probably had a lot of shop lifters recently but I feel targeted all the time! Just puts me off cause I can?t freely pick up products to look at without feeling harassed.
April 2024 by Tom Burland
Good pharmacy
February 2024 by Victoria Wearmouth
Staff are friendly and helpful
January 2024 by Kris Fellows
You may have a long wait. But the staff are helpfull
January 2024 by Mickey Goldmill
Good luck trying to get served
December 2023 by Gav H
I have my repeat prescriptions electronically sent to this chemist and supposedly get a text message once it?s ready to collect this is very unreliable so you wait to the point of running out of medication because you think it?s not ready to collectThe medication dispensed is supposedly checked twice how is peppermint gaviscon the same as aniseed what if a customer was allergic to peppermint?Collected my prescription today again checked by two people only to find one item missing once I got homeStaff are in no hurry to help or serve and just look at the lengthening queue of fed up customersToday I waited 35 minutes to collect a prescription because the woman in front of me couldn?t decide what cream she wanted for her faceThankfully it?s my last time at this place
December 2023 by Morgan Batty
Rang 7 times in the space of an hour. No one answered (off peak times aswell) absolutely useless
December 2023 by Mister Robot
Standards boots store, a bit run down now. Pharmacy here is awful , constantly make mistakes , items missing, scripts missing. Long queues (which is down to the company not the staff). Standard procedure is you queue for 20 mins , told to come back in 30 mins, queue another 20 mins to see if they had what you were prescribed. Staff are lovely, just not enough of them.
October 2023 by Debbie Galloway
Went to collect 5 prescriptions today from boots. I had a text to say that they were ready to be collected on 29/09/23 but decided to wait a bit longer to collect them as I no they are never ready to just collect. So, 7 days later I go to collect the prescriptions. What a suprise, 3 were ready but the other 2 weren't. I waited an hour and a half for 1 of them but had to go back again for the other 1. While i was waiting there was other people coming in handing over prescriptions then leaving with them while i was still sat waiting. I asked staff several times how long they would be to be told they were just being checked or they are just being bagged up. That should have been done a week ago. I shouldnt of had to wait an hour and a half and have to go back........ Ridiculous how long you wait for them to put some tablets in a bag. It doesn't take me that long or 2 trips to do my weekly shopping. Very very poor service.
October 2023 by Margaret Irish
Need to update website. Sunday opening today was 11:00 a.m not 10:30No staff on medicine advice counter despite queue of 4 people waiting to be served. I gave up in the end and left.
August 2023 by A B
Better because it still had some staffed tills for the main shop.Please keep till staff!(Why should I scan my own shopping for no discount, not meet a human when I shop, and people loose jobs!)Pharmacy section is always friendly and helpful.(They can have some difficult customers but they are always polite to me despite whatever/ whoever they just dealt with)
April 2023 by garry humble
Never answer the phone ?
