June 2025 by Ryan Ashby
Customer Service is vile and unprofessional
May 2025 by John Dobson
It's impossible to call the store, we Googled Argos Hartlepool, called the number 8 attempts to get through, the automated answer phone , sometimes select the numbers for you then take you down a different route , only to find away to direct you to the website and the hang up on you, then if you do get thought it's not Argos Hartlepool it's a call centre in the Philippines , they cannot understand English let alone discussing a topic with a customer regarding problem they have not customer training and cannot understand English
Total cost of my BBQ exercise was a £220 and 5 hours taking it back apart to re box and driving back down to the store with it
February 2025 by Tracy Dawson
Only parked opposite haha never shopped in it
November 2024 by Angela Pounder
Why dont they have enough stock in? And answer the phone is a major problem to them. Or its constantly engaged for hours
October 2024 by Rikki kinsella
Huge shout out to Samantha who was very helpful and cheerful, thank you ?
September 2024 by david bedlington
do not visit the hartlepool store the manager in there is a nasty piece of work went to return a phone to be turned down and called a liar so i had to go to another store where i had a chance to explain properly and get the matter resolved would give minus stars is i could no customer service skills at all should be sacked treating people like that!
June 2024 by Calum Huskinson
Went in to collect a ps5 doesn?t state anywhere in email or before purchase I needed id with a dob on it, even tried having my parents collect with their id still no. Absolutely ridiculous and now I have to wait 30 days to receive 600 pound back
December 2023 by John ?Dan? Andrews
Everything you need at one place the Staff are friendly and very helpful
October 2023 by Michelle Lane
Customer service is shocking got an item and it?s faulty she said none available throughout the uk, I checked and showed available but 140 miles away if I want to go and Collect it from store I don?t think so!! If there was a minus on the rating they would be getting it.
October 2023 by Junemary Potter
I've always found what I wanted and found staff helpful and polite I would recommend it to all
February 2023 by Colin Attle
Great!!.
December 2022 by Luke Blakey
Bought an item in-store. 2 mins later it said ready to collect. It was not ready, 5 mins later it still wasn't. Asked a member of staff who wandered around the back for 10 mins and came back saying he couldn't find it, meanwhile other staff marked the item as collected. Just asked for a refund in the end. Flawed system and flawed staff.
October 2022 by John Mathieson
Could I thank the young people who sorted out a bit of a problem with my phone at the hartlepool store on Monday eveningOperator error, I wasn't made to look a prawn .Please thank them both very much for their assistance.
August 2022 by Erin Mellamphy
Love Argos, really great store!!! but you guys really need to get someone to sort out your website, way to glitchy from a company your size, should run smoothly, shouldnt be 6+ clicks on one button to get to the next page
August 2022 by jane miller-holliday
Excellent customer service today went above and beyond thank yoi
