July 2023 by krystyna evans
Just want to thank the young gentleman who unlocked my sim for me this morning in the Durham store. A life saver. He was new in the job so I wish him well and a great career with Vodafone.
July 2023 by Terrence Bevan
Very friendly and helpful
June 2023 by Hannah Dearlove
Excellent staff, very easily sorted out data transfer from one phone to another and incredibly friendly. Just all round awesome customer service
May 2023 by Molewife Durham (Molewife)
Brilliant service. Friendly, helpful & efficient. Thanks to staff especially Kennedy & Taz.
November 2022 by Mark Gilbank
Shop shutUpdate your website please as costs money to park in Durham city
July 2022 by Marc Copeland
Good friendly advice on hopefully changing phone ? contact
March 2022 by C
Shocking experience, very unskilled and unhelpful staff the day I visited (16/02/22)... couldn't provide me a replacement sim card after being a loyal customer for 2 years as they "don't sell voxi" even though I was told to visit by multiple vodafone staff online and they had a voxi poster in the window. Went to the o2 shop round the corner and switched the same day I visited lol
March 2022 by susan elliott
Great staff from start to finish. Although few mishap on way with new phone thy where patience trying sort the matter out.
February 2022 by mike boyle
The manager was absolutely amazing, he is a total asset to Vodafone unlike your call centre in Scotland and Egypt. I have spent 9 hours on phones and visited another store that couldn?t sort. My thanks to him
February 2022 by Olivera Novakovi?
Lovely service. Super helpful. Very fast and on the top of everything we had a great chat.Cheers :)
January 2022 by Claire Teggert
Highly recommend Vodafone Durham branch staff. Grace was extremely helpful and easily explained everything to me. So happy with my new phone.
January 2022 by E H
Grace and the team where super helpful. Order placed quickly, I was kept informed of the order process.Next time I need a new phone I will be back.
January 2022 by Ian Judd
Scam artists. Woman in the shop lied to my face about european roaming charges. Not the first time I or many of my friends have had an issue with vodaphone.
January 2022 by Helen Simpson
Anth was helpful, knowledgable and friendly but professional. He sorted the issue straight away,Nothing was a hassle. Thank you
September 2020 by Chris Breckon
Went in to upgrade both my works and personal phone. Service was spot on, clearly within covid 19 guidelines, but still friendly and helpful. Professional advice given, rationale for choice of phones and plan perfect. Really happy with both purchases and service. Thanks to all staff.
