March 2024 by Ralph Teasdale
Nice hotel, good sized room. Kettle was a bit iffy but got it working eventually.
March 2024 by A McAtear
We stayed for one night on Monday 18th March 2024, no issues with parking and we were able to place ourselves right outside the Annex building where we were staying (I suspect that if you stay for a weekend visit the parking may be a bit sparse).Our Room was presentable and very well looked after and for us personally this Travelodge was far better than any others we have stayed in over the years which normally have been derelict, dirty and shoddy. I was honestly taken aback by how pristine this one was! The housekeeping team for sure do their jobs efficiently!Lady on the reception I think was called "Jenny" she was on the desk the afternoon before our stay from 16:00 onwards and she was a breath of fresh air, very polite and incredibly welcoming which again is something we haven't experienced in other Travelodge hotels, she informed us where to go and any information that was necessary to our needs and made the visit very pleasant.Our experience here was incredibly brilliant, so much so that we are already debating a weekend stay in the future as the location was perfect for our needs!Your team are a massive credit to your establishment thank you again for making our over night stay a pleasant one. :)Rooms: Double bed, Samsung Tv with Freeview, kettle with tea and coffees ( there is milk and the like on entry to the Annexe should you require more) Fan, Hairdryer, extra pillows if you need and towels provided, laminated sheet with information to shops etc. Key card given on arrival and advised to keep it away from our phones as they can wipe the card.Nearby activities: It took us about 10-20 mins to walk from the Travelodge to the centre and it was very pleasant by the river and under the bridges, plenty of bars and food aswell as some shops too.Safety: Lock on door when retiring for the night and Do not disturb sign provided. Key card gives you access to the Annexe and your room which is self explanatory.Walkability: As mentioned it is a short walk to all that you need and takes roughly 10-20 minsFood & drinks: There is an Italian style restaurant right next door to the hotel however we did not eat or drink there so cannot say what it was like.Noteworthy details: The staff are very lovely and make sure you have everything you need, nothing is too much trouble.
March 2024 by D. Roberts
Nice hotel close to city centre. Italian restaurant next door. Rooms clean shower bit small but tidy.Walkability: Walk into city is down steep hill and across bridge. About 20 min walk.
March 2024 by Balázs Balogh
Rooms: it is not possible to charge the phone from the bed,no plug.when you turn on the light in the bathroom, the whole wired system hums and buzzes
March 2024 by freelancer.bilash
Very good.
February 2024 by Donna Smithurst-Harding
Husband and myself booked a over night stay while visiting our nephew at university.We required a disabled room which was lovely,clean,warm and spacious.Staff were lovely and helpful,perfectly situated with a 10min walk to a big choice of places to eat.Lovely experience all round.
February 2024 by Jo Hogben
Very Reasonable in price & located near City Centre.Staff were very friendly. Room & Bathroom were clean & in a separate building which was quiet. Bed was extremely comfy. They have a breakfast box but there are lots of nice places in city centre to have breakfast, i would definitely recommend the Cosy Club.
February 2024 by Mark
Rooms ok. Very strange layoutNever had to park, check in then drive to annex for my room beforeAnnex has no lift so being on 1st floor involves carrying everything by hand up stairs.Location is further out of town than it seems on map, very isolated an not even a corner shop near by.
February 2024 by Diana Dunn
It took a while for the receptionist to come. We could hear them talking and as we were calling for someone, they could hear us. Key card didn't work and no apology for it.Nearby activities: 10 mins walk into the town centre and plenty of buses back up the hill.
February 2024 by joseph stoker
Amazing staff and great rooms, Lucy was absolutely fantastic!! And a big thanks to Linda for making our stay comfortable. Cheap but definitely cheerful.
January 2024 by Ste
Booked the travelodge for the grade 2 listed building and ended up in the bloody Amex half way up the road the hotel and facilities were basic and the tv tiny compared to what the premier inn had on offer for more or less the same price would of gone there if I'd known we be in the
January 2024 by stuart noone
Nice and clean hotel. Good location. Worth a stay.
January 2024 by Mike G
I had a great stay here everything was fine, I works have preferred a softer mattress but I know others wouldn't. The staff were unfailingly helpful and friendly, all of them ?
December 2023 by Ray Budynkiewicz
Great location.Free Parking at rearWalked into Durham city up/down hill. Not a problem.Easy access to main roadsQuietRooms clean and warmTowels changed when requiredCharged for WiFi after 30 minutesFood & drinks: Pubs near but check food service times!
December 2023 by c bu
2 different buildings to stay in, second has no reception, it is scary to walk between those in the dark. Walking between buildings weed smell was all around. Breakfast only on the go, no space to sit down. I had 3 different receptionist, 1 was rude and other 2 were kind and polite.
