August 2023 by Allan H
Order on line , pick up as simple as that , staff always very polite and helpful thanks
April 2023 by J Armstrong
As a woman I had no clue what I was ordering but lovely Andrew looked it up in the magazine and said he could order it and it would be delivered to my house in 1 or 2 days.what a lovely ,chatty polite young man who goes the extra mile for his customers ! Thankyou so much Andrew.
February 2023 by Rod Garrow
I ordered a drill online and it was ready for collection within an hour. Called at the branch and picked up with very little waiting. Excellent service would definitely recommend it.
January 2023 by Nigel S
Great shop, always got the majority of items in stock and online ordering is easy .Hidden away behind B&Q
December 2022 by Sean H
Visited today to collect an order I'd made days ago via their website. Although I had been emailed advising it would be ready today after 10am, when I turned up not all parts were there. The member of staff had no clue when the missing item would arrive. Wasted an hour of my day and fuel driving there to collect this. Member of staff didn't seem too bothered. They could have offered to deliver it or similar, but showed no enthusiasm at all. I hardly ever visit this branch but on the small number of occasions I have it's always been a pretty poor experience.
October 2022 by Anthony Turfrey
Excellent every time speedy response and service
August 2022 by Patricia Turner
Great staffNothing ever a problem
July 2022 by paul bell
Staff are always excellent at this branch just like other branches we useMany thanks to all
July 2022 by Amanda
Very friendly and helpful staff Damien had great knowledge on what tools I need for the job I was doing in the house.
July 2022 by Decca Coad
. I use toolstation alot in different areas and find this to be the most efficient fast turn round on click and collect. Durham store has the best customer service
July 2022 by Dennis Lowther
Great staff, very friendly. Keep up the good work. ??
July 2022 by Rocketman 1957
Great shop with great choice of tools and products. Keen prices.
May 2022 by JJ Dabreo
The staff are really friendly & helpful.My only issue is Toolstation as a company, promising next day instore delivery, but it took 4 days to arrive at a different store.The Durham branch is worth a visit if you need trade or DIY products.
April 2022 by kevin newbury
Staff are fantastic attended to every need
January 2022 by Ross Archer
Smashing store, my go to retailer for DIY supplies. Vast range and reasonable prices. The staff are friendly and knowledgeable.
