January 2024 by Hawkeye Rope access solutions
We went for Christmas Dinner, Kids starter was a small single slice of garlic bread and other was 2 cocktail sausage pigs in blankets. The order was wrong for the main had to reassure them with an email for the order, then desert was wrong again proved with an email. Paying the bill at the end i paid for someone else's bill only notice when i checked the receipt. I was given a partial refund for the difference i paid, but poor service.
January 2024 by Lee Conley
Update on my original review after going for food today. Ordered fish and chips. The fish was dripping oil, but the chips were really dry. Ordered drinks and got my Daughter a half of cola which came with no straw. Wasn't told it was actually a bottom less drink until I got the bill. Customer service was very awkward and considering the place was empty we felt rushed.Can't say we'll be back anytime soon
December 2023 by Dennis Latimer
Great Staff, we had the Christmas turkey roast. It was modified to allow for my diabetes. Joanne looked after us really well.
December 2023 by Jacqueline Blanchard
Arrived 11.50 decided to have festive lunch 3 courseStarter fine came before finished with main Turkey meal roast potatoes soggy and not browned veg got peas one parsnip few carrots was not nice service very poor no fresh knife and had to ask for spoon fork for main meal had to askParking: Register in side
December 2023 by Larry Nicholson
Arrived a little late for the breakfast service but staff were very accommodating. I personally prefer Toby Carvery breakfast but there is more choice here in terms of a "continental" breakfast with fruits, yogurts and cereals.
December 2023 by Susan Bell
It has greatly improved from the last time I was there. The tables are nicely spaced out. The choice of food was great. The service was all done with a smile and a helpfulness that was brilliant. I will definitely be going back there in the very near future.
December 2023 by Bigchewiey
Had family meal here other night and got to say it was very nice. Whole family had sirloin steaks and it was the best steak I've had for a long time. Juicy and very tasty. And even better we had a voucher for 30% off main meals.
December 2023 by Marie Birds
Absolutely amazing staff the staff went above and beyond very friendly and very child friendly, the food was perfect nothing wrong with any of it between us we has a mix grill, smothered chicken, combo of chicken chicken wing and Ribs and omg there was plenty, little one had a kids meal a 3 course kids meal and all I can say is great menu for the price. Not a single fault. Had an amazing night. And it was all 5 star. And iv eaten in plenty of beefeaters and this was by far my favourite.Parking: Lots of parking and literally outside the place.Kid-friendliness: The staff was brilliant very child friendly, went above and beyond.Wheelchair accessibility: All flat inside and put on the grounds
December 2023 by Simon
Helen has a great team working with her. Food was really good and service top notch. Restored our faith in the dining experience at beefeater restaurants.
December 2023 by Andrew Slee
We went for breakfast with the grinch this morning, and it was excellent.I would definitely recommend this place, even on a normal day. The staff are very friendly and helpful. John the manager is great, nothing is a problem, all the food on the breakfast is amazing and unlimited coffee, orange juice and pancakes with chocolate (our 7 year old loved it). Nice and friendly. Clean pub, even when it's busy, they keep it clean. Staff never stop. Keep up the great work ?Parking: Loads of space to parkKid-friendliness: All the staff are good with the kids always try to talk and communicate with them and interact with them
November 2023 by Ruth Pursell
Had an evening meal here, friendly efficient service, our food came after a short wait , we both chose sirloin steak from the set menu and it was cooked to our liking and really tasty, starters and dessert were spot on too, although they became very busy during our meal we didn't wait too long between courses ?
November 2023 by Mabel Mysteron
I must say how disappointed I was with the food served to us this evening. I had the chicken curry, rice, popadom and mango chutney. The curry was poor, not hot, either in spice or temperature. The rice was sticky, not fluffy as advertised. The best part about the meal was the mango chutney which was very tasty...the rest? Meh. My friend had the smothered chicken with triple cooked chips. No way were they triple cooked, they were straight out the freezer and still limp. Needless to say, we won't be back.
November 2023 by Seb Stenton-Hibbert
Great experience, ordered mixed grill and everything was cooked to perfection.Service from Andrew was next to none, everything came fast and could have not asked for anything better. Andy gave service with a smile and was very friendly, offering to take photos etc. Thanks to the team!
November 2023 by Martin Smith
Brilliant breakfast and fantastic staff after we had not such a great experience in the company's other chain pub at the other side of Durham. The staff at broomside couldn't have Bern more friendly or helpful. The 4 stars for atmosphere was nothing to do with the venue but a family with a large amount of kids were just letting them run around the place which is not fair on other dinners
October 2023 by Christine Musgrave
My husband and I both had the Steak Sampler which consisted of a 4oz fillet, a 4oz rump and also 4oz sirloin. We asked for them to be cooked medium and they were so juicy and tender. They also came with a peppercorn sauce, mushrooms, roasted tomato, onion rings and triple cooked chips. This is the second time we have had them and most certainly won?t be the last. Staff were efficient and friendly even in busy times as it was tonight on a Saturday evening.
