October 2023 by Ryan
Tiny door on changing room feels like a peep show. Facing directly to the tills. Where the staff weren't very helpful or friendly.
September 2023 by Wild Curiosity
Refused student discount. It's on their website and unidays with code to use online AND in store.
May 2023 by Krish Kitchen
Very very bad this store. Written within 28 days return. But they don't do. Cheating
September 2022 by Blueberry Pie
Avoid!They always over charge & then don't offer refunds just credit notes.Someone needs to tell staff it's illegal to advertise something as reduced then to sell it at the higher price.
August 2022 by Angel Cat
Avoid!They always over charge & then don't offer refunds just credit notes.Someone needs to tell staff it's illegal to advertise something as reduced then to sell it at the higher price.
July 2022 by A L
Very good stock; the display and layout is much improved -- but how do customers carefully try on shoes & trainers without any staff in the store being able to offer you a shoehorn?
May 2022 by Anne Burek
Friendly atmosphere and staff. Items good value for money
March 2022 by keith lakeman
Very disappointed with the stock, this is all that was left
February 2022 by Lams Jallow
Good price for basic trainers, Sports direct Durham branch,,, the youngest staff member was quite helpfull on both of my 2 shoppings, but there was a female member of staff who was quite rude and unhelpfully thanks to a brave shopper woman who challenge her decision to send me at the back of the qué after queing over 30 minutes, she was not helpfull and very unwelcome face at the Durham store,, well done to the good member of community who stand up to her none sence decisions, over all sports direct is a very good shop
February 2022 by John Brown
As a Sunderland fan, don't even bother going into that shop
October 2021 by Paul Forbister
Waited at the till for 5 mins to be served, staff member came out of the store room and saw I was stood at the till, she then proceeded to walk to the other side of the shop to do a job then came back and served me. Stood St the till for 8 minutes before I was served. Pathetic!
September 2021 by Ian Emmerson
Good service and comprehensive range of sports items.Minor downside is getting help from assistants, seemed a bit understaffed ??
September 2021 by Molotov Milkshake
Staff were very helpful after a really unhelpful experience at the Washington Galleries store previously. I requested a printoff of a return form (as I have no printer) and a lad came running out of the store to give me it as I was leaving. Great customer service there!
August 2021 by Lil Winky
Staff were very helpful after a really unhelpful experience at the Washington Galleries store previously. I requested a printoff of a return form (as I have no printer) and a lad came running out of the store to give me it as I was leaving. Great customer service there!
July 2021 by Florence Robinson
In and out, found golf shoes straight off, no hassle. Downstairs to pay contactless. No problems.